Arriving at the right prices for your home services business to thrive is a matter of proper calculation, not guessing or charging a dollar less than your competitors. Wrong results are always arrived at when numbers are not properly calculated.

Mechanical contractors must continue to deal with the volatility of material prices and the need to keep employees by raising hourly wages. To do so, they need to raise their rates or they won’t be in business anymore.

It was 33 years ago on a blistering cold Friday night in Billings, Mont., when the Grainger emergency service operator notified me that I needed to call a customer immediately. 

It’s an interesting feeling when you’re asked to contribute to a publication you’ve grown up reading, respecting and appreciating. 

If you’re in the business of sales, especially within manufacturers’ rep agencies, you’ve likely heard about customer relationship management (CRM) systems. 

The design of a building’s plumbing system must go beyond Legionella mitigation and streamline compliance tasks for facility managers. ASHRAE Standard 188, Legionellosis: Risk Management For Building Water Systems, targeted those tasked with maintaining building water systems.

A pending federal copyright infringement lawsuit may be of particular significance for plumbing design professionals.

Design criteria for storage fire protection systems must consider a substantial number of variables: what is being stored and how, the height of the planned storage, how high the ceiling is above the storage, and what the water supply is.

As we continue this series, Ron George discusses thermal expansion tanks, temperature gauges, temperature effects on Legionella bacteria and hot water temperature maintenance cables.