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Home » Topics » Management , How To

Management , How To
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Showroom Excellence

Embrace Practical Technology That Improves Your Business

While technology makes the follow-up process easy, it takes the human touch and good habits to get the sale to close.
June 1, 2023
Jeff MacDowell

While influencers and HGTV-like television shows try to move the market, our showrooms are still the trusted advisor in what works and what doesn’t in the bath or kitchen. Business is still brisk across the country, and orders are moving a bit smoother. 


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Inventory Management

Can AI Help Distributors Become More Efficient?

Find the balance between what can only be accomplished by the human mind and what would be better left to the machines.
June 1, 2023
Jason Bader

Since Chat GPT and other artificial intelligence (AI) tools started hitting the scene, I have been fascinated with their potential use in the world of distribution. 


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The 7-Power Contractor

Count Loaves of Bread, Not the Slices

Real-world accounting provides you and your managers with certain numbers you can use to run your company in real time.
June 1, 2023
Al Levi

Contractors need to know certain pieces of information to run their businesses successfully. However, what information is critical? Al Levi has some tips on what numbers to focus on.


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Contractor Profit Advantage

Pricing Dilemmas and Conundrums Contractors Face

Look for a simple solution instead of compounding the problem by continuing to operate similarly.
June 1, 2023
Richard DiToma

If a contractor finds his profits decreasing, it may be time to examine task pricing and how many revenue-producing hours your technicians bring in. 


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Women in Leadership

Communication Is Key

Remember to speak up immediately when your needs or expectations are unmet.
June 1, 2023
Jill Imig, PE, EDAC

A project meeting can easily derail when people who speak up aren’t heard or people with issues don’t speak up. Read on to learn why it’s important to keep talking to ensure your project needs are met.


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The 7-Power Contractor

Can I Expect Techs to Sell A Lot Ethically?

Plan to invest the time, energy and money required in training your technicians to become great servant communicators.
May 1, 2023
Al Levi

A hands-on training center teaches technicians how to troubleshoot and repair your company’s preferred plumbing and heating brands. Such training will make them comfortable recommending equipment and services for customers and customizing a plan for them.


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Contractor Culture

Enhance Traditional Training with Digital Learning Platforms

Today’s employers need quick, effective solutions that boost conventional instruction to quickly prepare new employees for the field.
May 1, 2023

Today’s skilled trades employers need quick, effective solutions that boost conventional instruction to quickly prepare new employees for the field.


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Feature

How to Diagnose a Commercial Pump ‘Problem’

While the pump can be the trouble, it’s far more likely that there’s an issue with another component in the system.
May 1, 2023

While the commercial pump can be the problem, it’s far more likely that there’s an issue with another component in the system.


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Feature

Enhancing Boiler Efficiency with Customer Service

PHC professionals can help customers maximize the efficiency of new and existing boilers through a combination of maintenance, education and information sharing.
May 1, 2023

PHC professionals can help customers maximize the efficiency of new and existing gas boilers through a combination of maintenance, education and information-sharing.


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Inventory Management

Acquisitions are Tough, But Integrations Don’t Need to Be

The most successful integrations are facilitated by a tech-savvy project manager that keeps departments on task and sticks to pre-established timelines.
May 1, 2023
Jason Bader

The distribution world is on fire with mergers and acquisitions. It seems everyone is either looking to buy or sell a privately held wholesale distributorship. 


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