OK, admit it. How often have you heard plumbing and drain cleaning pros blame customers for them not completing their work on time – or for simply not completing their work in a professional manner?

AI-generated deepfake videos, photos and audio files can spread misinformation very fast.

While the core competencies for home service contractors remain almost untouchable, there are some advancing technologies that complement the industry and can even strengthen it. 

Back in November of 2023, I discussed building a team, or at least my approach to building a team.  This month, I’d like to cover keeping that team together. 

Plumbing material and design considerations for durable, efficient and user-friendly commercial bathrooms help ensure longevity and easy maintenance. 

Discover the critical role pressure-sustaining control valves play in maintaining stable pressure levels in water distribution and health-care systems. Learn key considerations and best practices for selecting, installing and maintaining these valves to optimize system performance. 

Using water mist to protect items from fire consumes less water than traditional fire sprinkler systems. To achieve the small droplet size, however, the system requires a high pressure water supply. Brian O’Connor from the National Fire Protection Association explains these systems and their various applications. 

In the March 2024 issue of my monthly newsletter, “MCA Talk,” I began to address the question of remaining relevant...

Understanding the intricacies of the drain, waste and vent (DWV) system is fundamental for anyone working in the plumbing industry.