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Home » Topics » How To

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Showroom Excellence

Embrace Practical Technology That Improves Your Business

While technology makes the follow-up process easy, it takes the human touch and good habits to get the sale to close.
June 1, 2023
Jeff MacDowell

While influencers and HGTV-like television shows try to move the market, our showrooms are still the trusted advisor in what works and what doesn’t in the bath or kitchen. Business is still brisk across the country, and orders are moving a bit smoother. 


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Inventory Management

Can AI Help Distributors Become More Efficient?

Find the balance between what can only be accomplished by the human mind and what would be better left to the machines.
June 1, 2023
Jason Bader

Since Chat GPT and other artificial intelligence (AI) tools started hitting the scene, I have been fascinated with their potential use in the world of distribution. 


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The 7-Power Contractor

Count Loaves of Bread, Not the Slices

Real-world accounting provides you and your managers with certain numbers you can use to run your company in real time.
June 1, 2023
Al Levi

Contractors need to know certain pieces of information to run their businesses successfully. However, what information is critical? Al Levi has some tips on what numbers to focus on.


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Contractor Profit Advantage

Pricing Dilemmas and Conundrums Contractors Face

Look for a simple solution instead of compounding the problem by continuing to operate similarly.
June 1, 2023
Richard DiToma

If a contractor finds his profits decreasing, it may be time to examine task pricing and how many revenue-producing hours your technicians bring in. 


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Contractor Stories

Summer Snowmelt

These systems are wonderful for winter safety but not the easiest to sell. Selling them is a game of networking and thinking ahead.
June 1, 2023
Tom Soukup

Imagine waking up to a snowy morning, knowing you won’t have to shovel the sidewalk or driveway. While snowmelt systems are a winter perk, the best time to sell them is in the warmer months. Read on for some tips on selling and installing these systems.


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Feature

A Quiet Threat: Conquering Carbon Monoxide In K-12 Schools

Building staff can be armed with the knowledge of avoiding CO gas accumulation through preventative measures and inspections.
June 1, 2023

Many K-12 schools rely on gas-powered equipment for their energy needs. As children spend eight or more hours within these spaces, it is crucial to prevent carbon monoxide gas accumulation. 


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Women in Leadership

Communication Is Key

Remember to speak up immediately when your needs or expectations are unmet.
June 1, 2023
Jill Imig, PE, EDAC

A project meeting can easily derail when people who speak up aren’t heard or people with issues don’t speak up. Read on to learn why it’s important to keep talking to ensure your project needs are met.


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Code Classroom

Improper Disinfection of Premise Plumbing Systems Can Damage Piping, Part 2

The industry needs a specific standard for emergency flushing and disinfection procedures for building water systems/premise plumbing systems.
June 1, 2023
Ron George

The International Plumbing Code and Uniform Plumbing Code are vague when it comes to emergency flushing and disinfection procedures for building water systems.


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Feature

Engineering Project Manager’s Guide to DHW Distribution Systems

Project documents can be challenging to navigate, so it is essential to simplify the design to the core elements that can be easily referenced.
May 26, 2023

Three steps can help you properly represent a domestic hot water plan to architects and contractors: remember the value the design elements bring, visualize the DHW design and focus on significant design elements. Read on to learn how these steps transform engineers into effective project managers. 


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The 7-Power Contractor

Can I Expect Techs to Sell A Lot Ethically?

Plan to invest the time, energy and money required in training your technicians to become great servant communicators.
May 1, 2023
Al Levi

A hands-on training center teaches technicians how to troubleshoot and repair your company’s preferred plumbing and heating brands. Such training will make them comfortable recommending equipment and services for customers and customizing a plan for them.


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