Don’t confuse habits for loyalty. The problem for some companies is they believe they know what customers think and want; in many cases, they don’t. 

Like a building’s water distribution system, fire sprinkler system piping can freeze in frigid temperatures and cause major damage. The checklist provided here can assist building owners or qualified technicians to properly winterize this life-safety system before the onset of cold weather. 

Part 3 of this series covers applications and locations for various temperature controls, DHW control valves, temperature control valve standards, and how to protect yourself from liability if the owner refuses to install a control valve serving the hot water distribution system.

Facilities using smart plumbing fixtures can save time, manage facility workflow and improve efficiency and sustainability. Advanced sensors detect changes and track product performance, providing maintenance staff with real-time insights into the performance of the facility’s smart products.

Health care needs in rural areas may differ from urban areas, but facilities are usually sparse, and services are more limited and less specialized. Designing simple, maintainable and resilient plumbing systems helps avoid additional challenges to health-care facilities with limited resources.

By incorporating redundancies, zoning considerations, and efficient scheduling, healthcare facilities can improve their medical gas systems' safety, reliability, and efficiency. ASSE 6060, Medical Gas Systems Designer, has improved reliability, safety, and operational efficiency in healthcare facilities.

Subsoil drainage is integral for maintaining a structure’s integrity and preventing water infiltration. As multiple disciplines generate the relevant design criteria for these systems, it is critical to consider this system early in the project.

Younger-generation consumers consider it important for businesses to sponsor regular charitable giving in their communities. If your home services company is aligned with local or national charities, promote your involvement through social media channels. 

In most encounters, the first impression is important. Contractors want to ensure that any team member communicating with clients is perceived as professional and knowledgeable. Richard DiToma discusses how this can be accomplished before and after arriving at the job site.