As older technicians continue to leave the industry, ensuring that new technicians know how to treat customers honestly and fairly is vital. Business owners must recognize and compensate outstanding techs so they stick around and influence apprentices and new techs, creating a circle of knowledge that will only benefit you and your company. 

Americans continue to have elevated expectations for washroom cleanliness and maintenance. Touchless fixtures are a must as people; all-in-one handwashing systems fulfill that requirement and reduce maintenance.

This case deals with arbitration and interprets certain provisions of a standard contract document published by the American Institute of Architects. While it involved a construction contract, the principles are also applicable to design professional contracts.

An effective team needs a facilitator to play a critical role in discovering multidisciplinary, value-creating solutions.

A successful public relations strategy can boost your company to the next success level or get it ready for sale. Read on to discover why hiring a PR professional can ensure your message gets to the right people at the right time.

Getting caught up in the excitement of using ChatGPT and artificial intelligence to write your operations manuals is easy. We’re all busy, and it’s very tempting. However, Al Levi cautions contractors to research and ensure they know what an AI result will be. 

Certain situations negatively affect the contracting business arena; some are facts, while others are figments of the imagination.

At some recent training sessions, I have noticed a need to discuss sales techniques that help close the showroom consultation faster and get more people through the sales process. 

I recently spoke with one of my coaching clients, and the subject of professional curiosity came up.

Natural gas-fired and electric boilers and water heaters have specific space and venting requirements to keep building occupants safe. Architects and engineers need to discuss these issues during the design phase to ensure aesthetics and safety issue are all considered.