From CSRs answering phones to techs on calls and everything in between, the numbers behind each key performance indicator tell the true story.

Artificial intelligence (AI) is the first technology that learns and improves on its own. Previous technologies relied on humans to get better at their tasks.

One factor in increasing water efficiency in toilets is MaP testing, a test to see how much waste (soybean paste) could be flushed without clogging up. This standard test put all models on a level playing field. Read on to discover how John Koeller and his team established this plumbing benchmark, and what he sees for the future of water-efficient plumbing.

The provider of technician-first software for contractors announces the promotion of Enterprise Account Executive Austin Piazza and Account Executive Lindsey Fisher.

Trane – by Trane Technologies has introduced Trane Autonomous Control powered by BrainBox AI to help building owners and operators increase energy efficiency.

The field service management software company for the home service industry has introduced new eBook resources for plumbing, HVAC, and electrical business owners.

The New Flat Rate announces a series of new upgrades that further enhance how contractors serve their customers.

Unilog, a leader in connected product content and commerce solutions for wholesale distributors, manufacturers, and specialty retailers, has announced that Moblico has joined its trusted partner ecosystem.

The Building Science and Technology conference takes place March 2024 in Austin.

ServiceTitan unveils new AI-powered solutions to revolutionize the trades industry and equip contractors with powerful tools to run and grow their businesses.