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Home » Topics » Management

Management
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The 7-Power Contractor

Lessons Learned as a Contractor in a COVID-19 World

Tips for navigating the new work normal.
September 5, 2022
Al Levi

The new work normal will likely be a hybrid model where those with certain job positions can work from home sometimes and in the office at other times. Read on for tips to successfully move to this model in your company.


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Feature

Q&A with Incoming PHCC President David Frame

The fourth-generation family business owner from Indiana will officially start his term at PHCCCONNECT2022.
September 5, 2022
Steve Smith

David Frame, a fourth-generation family PHC business owner of Bob Frame Plumbing Services will officially start his term at PHCCCONNECT2022


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Contractor Profit Advantage

The Difference Between Success and Failure

Being in business requires that you constantly take care of business.
September 5, 2022
Richard DiToma

Once you decide to open a business, you become an entrepreneur. You also took on an incredible responsibility to ensure the business stays profitable — whether you stay as a one-person shop or hire employees. 


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Construction Technology

Executive Project Reviews: Helping Projects Move from Risk to Recovery

Use this process to identify risk and address it using a collaborative, actionable approach that ultimately keeps everyone out of harm’s way.
September 5, 2022
James Miller

If a project seems at financial risk, it’s crucial to evaluate the project and focus on discussing the known risks, challenges and opportunities. Make sure to follow up and ensure the recovery plan is moving forward. 


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Feature

A People-First Solution to the Great Resignation

ProSource Supply’s innovative compensation program increased wages and cut overtime — and reduced turnover to almost nothing.
September 5, 2022

During the Great Resignation, people quit their jobs for many reasons — low pay, too many hours, no career path or dislike of the job. 


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Showroom Excellence

Sourcing Product and Keeping Customers

If you send potential clients to an e-commerce site to buy a product you don’t have, they will continue to purchase product online.
September 5, 2022
Jeff MacDowell

As with any sales opportunity, selling to showroom customers hinges on the experience. That experience is tainted if you don’t have something the customer wants. 


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Inventory Management

Developing an Inside Sales Program

A well-trained inside salesperson is flexible and can move between sales strategies on a daily basis.
September 5, 2022
Jason Bader

An inside sales team can find new revenue for your company by reaching out to dormant account holders and promoting dormant product categories.


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Inventory Management

Can Outsourcing Reduce Operating Expenses and Mitigate Labor Shortages?

Determine if outsourcing certain functions will provide a more consistent result at a more economical cost.
August 5, 2022
Jason Bader

Hiring a third party to perform tasks, handle operations or provide services for companies can help as attracting and retaining employees these days is challenging. 


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Momentum Building Marketing

Responding to Online Reviews

Staying professional and responding quickly will show customers you care about their concerns, translating into repeat business.
August 5, 2022
Heather Ripley

Most consumers use online reviews as part of their research on local businesses to decide where to spend their money. 


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Contractor Profit Advantage

Understanding Proper Price Calculation of Additional Tasks

A travel time expense when those tasks are to be performed during the initial service call visit shouldn’t be included in the job price.
August 5, 2022
Richard DiToma

Many times contractors are asked to perform additional tasks during a service call, or the technician uncovers a problem that must be fixed.


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