For home service contractors, making a service call incurs many costs to the business. What if the customer decides not to have the work done? Charging a minimum service charge fee can alleviate the contractor’s financial burden.
It seems as if the days of after-hours emergency services are gone for home services businesses. The primary reason is a lack of qualified technicians and business owners wanting to keep existing techs happy. However, what about keeping customers happy?
A few months ago, I worked with a client who felt he had neglected certain aspects of his company. He spent the last year heavily focused on sales and marketing, particularly driving an e-commerce platform.
When customers or potential customers call you about an HVAC or electrical service, but you only do plumbing work, make sure you have a network of first-class HVAC-only and electric-only contractors to recommend.
Rolling out a new product or an upgrade to an older one is an expensive proposition — for manufacturers and distributors. What can manufacturers do to alleviate distributor concerns? Read on to find out.