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Be a servant to your customers — and your company.
August 9, 2021
I am a servant. To my company, my family, my friends and even people I don’t know — I am a servant. As I sail into the twilight of a 40-year career in business, it seems the world we live in today has forgotten and devalued the lost art of service.
This role is designed to mitigate the current pain points in the procurement process. The expediter will fill the gaps created by lead time delays, product scarcity and allocation issues.
Focus on a plan to keep your PHCP business on track for success.
August 9, 2021
Focus on a plan to keep your PHCP business on track for success. Without a map or concrete metrics, it’s impossible to know where you stand in relation to your goals.
Execution and firefighting historically were highly valued skills. Whether those same skills will serve tomorrow’s distribution managers is still very much up in the air.
It was 2 a.m.; I was standing in my office at our family’s plumbing, heating, cooling (and now electrical) business on Long Island, talking to my brother Richie.