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Callbacks are an unavoidable part of a PHC service contractor’s business. They may be legitimate concerns such as technician error or manufacturer defect.
This Southern Californian rep firm is proud of its customer service offerings and the ease of doing business with its team of 25.
July 1, 2024
As we learned about Renco Sales from President Brian Fitzpatrick and Vice President Alice Bihner, the first takeaway was that 2024 marks the company’s 50th year in business.
By opening up, being vulnerable and asking others for help, I could succeed more quickly and create more lasting relationships.
July 1, 2024
We are taught early on that we should have all the answers. From the first days in grade school, having all the answers to the test is — literally — the goal.
The future of the MEP trades looks safer and more efficient, heralding a new era in the construction industry.
June 3, 2024
Learn how virtual and augmented reality provide risk-free environments, while robotics and drones minimize human exposure to hazardous jobsite conditions.
Richard DiToma shares his insights on how properly stocking service vehicles with essential materials can help control operational costs and improve efficiency. He highlights the significance of having a well-structured inventory list that includes regularly used items while excluding larger or rarely used items.
Tom Soukup explains the importance of carefully reviewing contracts before signing and pushing back on unfair terms; stand firm on your prices and prioritize your bottom line.
Don’t be hesitant to use personal, open-ended questions to break the tension within a project team. You then can re-engage in the project with more patience and perhaps a better understanding of how to resolve differences.