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Home » Topics » Management

Management
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Feature

The Platsky Way

Ninety years in, the story isn’t the milestone — it’s the hustle, the handshakes and the people who deliver ‘The Platsky Way.’
August 3, 2026
Ruth Mitchell

Ninety years in, the Platsky Company story isn’t defined by a milestone. It’s defined by the people who built its reputation—one delivery, one handshake and one commitment at a time.


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Feature

Why Some Contractors Show Up in AI Answers And Others Don’t

Artificial intelligence tools are getting better at answering customer questions. But they still struggle to connect those answers to real companies.
August 3, 2026

My house has a living room with a vaulted ceiling and a loft area above it. That means in summer, the temperatures can get a little uneve So out of curiosity, I asked ChatGPT a simple question


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Coach's Corner

How Standard Operating Procedures Save Time and Avoid Costly Mistakes

Documented processes help plumbing contractors improve consistency, reduce callbacks, save time and create a better customer experience.
August 3, 2026
Nate Agentis

Most of the plumbing contractors I know got into the business because they love the trade itself. They enjoy working with their hands. They are passionate about problem-solving. They like making a difference in the lives of their customers.


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Contractor Profit Advantage

Proper Profitable Selling Prices Require Common Sense And Mathematical Prowess

Accurate pricing requires more than guesswork — it demands honest calculations, realistic assumptions about billable hours and profit margins, and the intelligence to ensure each job supports the business’ survival and success.
August 3, 2026
Richard DiToma

One of the issues I often write about is the necessity for you, the contractor, to properly identify and calculate the true operational business costs you incur to run your business — in total and as those costs pertain proportionately to any given task.


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Feature

Holding the Line

Here’s how HVAC distributors navigate a market that refuses to sit still.
August 3, 2026

Nobody said 2026 would be easy.  The refrigerant transition that reshaped purchasing patterns last year did not simply resolve itself when the calendar turned.


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Construction Technology

The Small Contractor Advantage

Large contractors may have greater scale, but smaller firms often have the agility to turn conference insights into action more quickly.
July 1, 2026

At the time of this writing, we are about one month removed from the 2026 Fab Forum hosted by The Hill Group in Franklin Park, Illinois. Hill is a full-service mechanical contractor that includes fire protection, testing/adjusting/balancing and an architectural group.


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Coach's Corner

Why Your Best Technicians Don’t Want to Become Managers

Create a separate leadership path, identify leadership traits early, provide training before promotion,and offer better pay and ongoing support.
July 1, 2026
Nate Agentis

Every plumbing contractor knows what it’s like to have a technician who stands out from the crowd on day one, immediately demonstrating immense talent and limitless potential. 


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Contractor Profit Advantage

The Spirit of Business

Why technical skill alone isn’t enough to build a profitable contracting company — and how disciplined pricing, sound math and business judgment separate real operators from those merely getting by.
July 1, 2026
Richard DiToma

If you search the Internet for the definition of the word “business,” you’ll find a version of this idea: “Business is an organization that provides goods and services to the community in exchange for money, with the goal of becoming profitable.”


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Thought Leadership

I Am the Perfect Leader

Effective leadership comes from being honest about limits, adapting when things aren’t working and trusting your team to step up.
July 1, 2026
Jill Imig, PE, EDAC
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Disruption

Disruption, Resilience, and the Enduring Value of Discernment in Wholesale Distribution

In wholesale distribution, disruption has rarely signaled the end of the industry. Instead, it has marked moments of evolution.
July 1, 2026
Jason Bader

Disruption has become a permanent feature of leadership conversations in wholesale distribution. It shows up in discussions about technology, workforce dynamics, regulation, and shifting customer expectations. 


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