PHCP Pros | Management

Contractor Profit Advantage

Making Your Investment In Your Contracting Business Pay Off

A lot of heart and technical skills can start a contracting business. But business expertise will make it a long-term success.

January 6, 2023

Richard DiToma

A lot of heart and technical skills can start a contracting business. But business expertise will make it a success.

Feature

Jobsite Visits: How to Prepare and What to Look For

This practice is an essential part of delivering a quality project that meets your client’s goals — and can be a valuable learning experience.

January 6, 2023

Spending time at construction sites is essential to delivering a quality project to your clients. This attention to detail often strengthens your relationship with them, makes you a better engineer and helps win repeat work from them.

Inventory Management

Ego is the Enemy — Even in Distribution

Abandon ego’s attachment to success. Fixating on the outcome will only lead to disappointment, frustration and resentment.

December 5, 2022

Jason Bader

A few years ago, a client shared a book recommendation with me: “Ego is the Enemy,” by Ryan Holiday. Now, this is one of those grandiose titles that immediately makes my eyes roll. Here we have some know-it-all stating the obvious in a 250-page “business” self-help book.

MOMENTUM BUILDING MARKETING

Add PR to Your Marketing Plan for a Successful 2023

Public relations helps your business build and maintain its brand and reputation and tells your story to its stakeholders.

December 5, 2022

Heather Ripley

Many small home service businesses don’t believe they need to worry about public relations. However, PR professionals do more than put out reputation fires — they help cement your good reputation as an expert within your community before a perceived misstep harms your company.

The 7-Power Contractor

Creating Trucks that Work

A neat, clean, well-stocked truck sends a great message to the customer about the quality and care of the service you’re about to provide.

December 5, 2022

Al Levi

When homeowners have a plumbing issue, they don’t want plumbers to waste time looking for things in their trucks. Make sure they have 80 percent of what they need for 80 percent of their customers. Al Levi has some tips for doing that.

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Contractor Profit Advantage

Issues Contractors Need To Know

Don’t jeopardize your American dream. Take steps to ensure you are pricing your services correctly. And ask for help if you need it.

December 5, 2022

Richard DiToma

Business owners need to keep track of many things to keep their entrepreneurial dreams alive. Knowing how tangible and intangible costs affect your pricing and your profit margin is critical for any home services contractor.

Contractor Profit Advantage

Don’t Quote Prices Over the Phone

Pricing a customer’s problem that your techs haven’t seen for themselves could be detrimental to your business.

November 4, 2022

Richard DiToma

For home service contractors, making a service call incurs many costs to the business. What if the customer decides not to have the work done? Charging a minimum service charge fee can alleviate the contractor’s financial burden.

The 7-Power Contractor

Do You Extend Services 24/7/365 to Customers?

Teach your technicians, and yourselves, why providing after-hours and emergency services is the right thing to do for your customers.

November 4, 2022

Al Levi

It seems as if the days of after-hours emergency services are gone for home services businesses. The primary reason is a lack of qualified technicians and business owners wanting to keep existing techs happy. However, what about keeping customers happy?