Business owners can react emotionally to suggestions that major changes are needed in the organization to achieve the desired success level. Read on for tips to objectively evaluate your company so you can attain your professional and personal goals.

When clients balk at the price of your services after the work has been completed and the invoice is signed and paid, it’s usually because they talked to an unscrupulous and inexperienced plumber. And that plumber said he could have done the work for less. Read on for some tips to handle that in your company.

Boilers and chillers switched off, running efficiently and minimally for as long as possible, can keep comfort needs in a better balance with energy consumption.

With a nationwide shortage of carbon dioxide, breweries are looking at nitrogen substitution for some brewing processes. 

This column relates some of the caveats and facilitates the protection of groundwater resources while ensuring the optimal performance of an aquifer thermal energy transfer system.  

While some high-end retail furniture stores insisted we were in a recession, most of the showrooms I spoke with swore the opposite — still busy and still a backlog of orders to push out.

In part, implied warranties ensure that homebuyers are protected from poor-quality construction. Make sure your contracts do not have lopsided waivers and provisions that make them unfair to your customers.

Most home service companies will encounter a business crisis. If you don’t have a strategy to deal with the fallout, you could jeopardize your company’s reputation.