Your company’s ethical standards help guide your employees while giving your customers insight into how you conduct business. A well-planned PR campaign will help craft the right message so everyone knows what makes your company special.

Don’t be late when you promise customers that you will be at their location at a certain time. When you are inconsiderate and waste a customer’s time, it looks bad and you may lose that customer. 

As we learned about Renco Sales from President Brian Fitzpatrick and Vice President Alice Bihner, the first takeaway was that 2024 marks the company’s 50th year in business. 

We are taught early on that we should have all the answers. From the first days in grade school, having all the answers to the test is — literally — the goal.

The more I use ChatGPT, the more I realize the benefits of using artificial intelligence (AI) to help the customer experience.

Learn how virtual and augmented reality provide risk-free environments, while robotics and drones minimize human exposure to hazardous jobsite conditions.

Richard DiToma shares his insights on how properly stocking service vehicles with essential materials can help control operational costs and improve efficiency. He highlights the significance of having a well-structured inventory list that includes regularly used items while excluding larger or rarely used items.