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Home » Topics » Management

Management
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PHC1222_what a plumber needs.jpg
The 7-Power Contractor

Creating Trucks that Work

A neat, clean, well-stocked truck sends a great message to the customer about the quality and care of the service you’re about to provide.
December 5, 2022
Al Levi
No Comments

When homeowners have a plumbing issue, they don’t want plumbers to waste time looking for things in their trucks. Make sure they have 80 percent of what they need for 80 percent of their customers. Al Levi has some tips for doing that.


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Contractor Profit Advantage

Issues Contractors Need To Know

Don’t jeopardize your American dream. Take steps to ensure you are pricing your services correctly. And ask for help if you need it.
December 5, 2022
Richard DiToma
No Comments

Business owners need to keep track of many things to keep their entrepreneurial dreams alive. Knowing how tangible and intangible costs affect your pricing and your profit margin is critical for any home services contractor.


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Empowering the Trades: Meet Zac Garside

November 17, 2022
Nicole Meyer
No Comments

In our November PHCP Millennial On The Move spotlight, we invite you to meet Zac Garside, CEO of Power Selling Pros!


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Contractor Profit Advantage

Don’t Quote Prices Over the Phone

Pricing a customer’s problem that your techs haven’t seen for themselves could be detrimental to your business.
November 4, 2022
Richard DiToma
No Comments

For home service contractors, making a service call incurs many costs to the business. What if the customer decides not to have the work done? Charging a minimum service charge fee can alleviate the contractor’s financial burden. 


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The 7-Power Contractor

Do You Extend Services 24/7/365 to Customers?

Teach your technicians, and yourselves, why providing after-hours and emergency services is the right thing to do for your customers.
November 4, 2022
Al Levi
No Comments

It seems as if the days of after-hours emergency services are gone for home services businesses. The primary reason is a lack of qualified technicians and business owners wanting to keep existing techs happy. However, what about keeping customers happy?


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Performance Management

Don’t Call It Innovation: Burst That Bulb, Part 2

Why not reinvent your company?
November 4, 2022
Howard Coleman
No Comments

In Part 1, I posited that innovation is something completely new or different being introduced that changes the marketplace — it’s one and done. 


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Inventory Management

Covering All the Bases

Leaders need to create balance between projects they are passionate about and other aspects of the business to keep everyone on track.
November 4, 2022
Jason Bader
No Comments

A few months ago, I worked with a client who felt he had neglected certain aspects of his company. He spent the last year heavily focused on sales and marketing, particularly driving an e-commerce platform.


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Johnson Controls Debuts Immersive Distributor Training Program, Graduates Inaugural Class 1.jpg

Johnson Controls Debuts Immersive Distributor Training Program, Graduates Inaugural Class

October 12, 2022
No Comments

The immersive curriculum builds operations, communication and sales skills for territory managers in North America.


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PHC1022_business referral concept.jpg
The 7-Power Contractor

Creating an Effective Referral Network

A rising tide lifts all boats: The recommendations you make are ones that will serve not only customers well, but your company and others, too.
October 3, 2022
Al Levi
No Comments

When customers or potential customers call you about an HVAC or electrical service, but you only do plumbing work, make sure you have a network of first-class HVAC-only and electric-only contractors to recommend. 


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PHC1022_credit cards.jpg
Contractor Profit Advantage

Credit Cards, Monitoring Expenses Vital to a Contracting Business

Financially strong businesses maximize the business profit they earn.
October 3, 2022
Richard DiToma
No Comments
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