Management - Articles - Page 36

Service Experts Selects ServiceTitan as Software Provider

June 18, 2019

Service Experts operates in 95 locations across North America, and is staffed with highly qualified, NATE-certified licensed service technicians and equipment installers

Woman-Owned B2B Publisher Addresses Industry Gender Gap

June 15, 2019

In 2018, PHCPPros became a majority-woman company with 54 percent women and 46 percent men. While this may not seem like news, serving a traditionally male industry of the trades makes this change announcement-worthy.

Northeastern Supply Announces New Hires

June 13, 2019

John Garncarz, Chat Ott, and Brian Parker have joined the company as the director of supply chain, a brand and product manager, and the director of e-Commerce, respectively.

Housecall Pro Offers Website Builder

June 12, 2019

In under 10 minutes, home services professionals can build a fully-functional site, complete with business information including logos, descriptions, service areas, hours, services provided.

Danfoss Names John Sheff Public and Industry Affairs Director

June 11, 2019

Sheff will succeed Mark Menzer in the role when Menzer retires in July.

Jason O’Neill Joins Taco Comfort Solutions as Regional Manager

June 7, 2019

O’Neill has more than 20 years' experience in a variety of sales management positions.

ServiceTitan Integrates HVAC Diagnostic Program

June 7, 2019

iManifold reports are instantly and automatically imported into the ServiceTitan customer’s job record, allowing for single click access to share reports.

Triax Adds Access Control to Spot-r Platform

June 5, 2019

New feature protects jobsite security.

e-Commerce

Manufacturer-Distributor Relationships: Why Manufacturers Sell Direct

It may be to counter a competitive threat or serve a channel that distributors are not interested in pursuing.

June 5, 2019

Scott Benfield

Many manufacturers open up direct sales to counter a competitive threat or serve a channel that distributors are not interested in pursuing. However, if they do so without researching their channels and end users, and lack a solid financial evaluation of the channel costs, their efforts are usually unsuccessful.

Inventory Management

Safety Stock: Insurance for Customer Service

Use your distribution software package to ensure your customers’ most-used items are well-stocked.

June 5, 2019

Jason Bader

One of the biggest components of customer service is having the right stuff at the right place and at the right time. Use your distribution software package to ensure your customers’ most-used items are well-stocked.