Ensuring that apprentices and technicians install and repair plumbing and heating systems to your company’s way of doing things is vital to the continued success of your business. If you have a small company, this may be your job, but don’t be intimidated. Al Levi shares some tips to help you be an effective trainer. 

As older technicians continue to leave the industry, ensuring that new technicians know how to treat customers honestly and fairly is vital. Business owners must recognize and compensate outstanding techs so they stick around and influence apprentices and new techs, creating a circle of knowledge that will only benefit you and your company. 

An effective team needs a facilitator to play a critical role in discovering multidisciplinary, value-creating solutions.

A successful public relations strategy can boost your company to the next success level or get it ready for sale. Read on to discover why hiring a PR professional can ensure your message gets to the right people at the right time.

Getting caught up in the excitement of using ChatGPT and artificial intelligence to write your operations manuals is easy. We’re all busy, and it’s very tempting. However, Al Levi cautions contractors to research and ensure they know what an AI result will be. 

Certain situations negatively affect the contracting business arena; some are facts, while others are figments of the imagination.

At some recent training sessions, I have noticed a need to discuss sales techniques that help close the showroom consultation faster and get more people through the sales process. 

I recently spoke with one of my coaching clients, and the subject of professional curiosity came up.

While influencers and HGTV-like television shows try to move the market, our showrooms are still the trusted advisor in what works and what doesn’t in the bath or kitchen. Business is still brisk across the country, and orders are moving a bit smoother. 

Can independent, family-owned distribution businesses win the war on talent? I say unequivocally, “Yes.”