Frank Favaro

Frank Favaro is president of ServeCentric, a consulting firm focused on leadership development in the mechanical, plumbing and electrical contracting industries. He can be reached through www.serve-centric.com and via email at [email protected].

Contractor Culture

The Trades Don’t Have a Price Problem. They Have a Buying Problem.

Why low-price buying keeps hurting margins, relationships and long-term results.

June 1, 2026

Frank Favaro

Discover why choosing the lowest bid often hurts margins and relationships, and how shifting to lifetime cost comparisons protects long-term project results.

Contractor Culture

It’s Not What You Know. It’s What You Notice.

The Five Cs that separate managers from leaders in the skilled trades and why the gap is costing companies their best people.

April 1, 2026

Frank Favaro

Discover the "Five Cs" that separate managers from leaders in the skilled trades and learn how shifting your focus from technical skill to intentional leadership can stop the hidden costs of employee turnover.