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Home » Authors » Richard DiToma

Articles by Richard DiToma

phc05_ditoma
Contractor Profit Advantage

Free Lunch Isn’t Free

Make sure you include all your legitimate costs in your package price.
May 7, 2019
Richard DiToma
If you want to increase sales by offering some additional item or service with the purchase of another item or service, make sure you include all your legitimate costs in your package price.
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phc04_ditoma
Contractor Profit Advantage

The Foundation of Your Business Success

You can only compensate your employees well and make a profit if you know your true operational costs.
April 3, 2019
Richard DiToma
You can only compensate your employees well and make a profit if you know your true operational costs.
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phc03_ditoma
Contractor Profit Advantage

Business Success Requires Wise Decisions

Whether new construction or service, know your true cost of doing business.
March 4, 2019
Richard DiToma
Life is a journey. And like all journeys, reaching your destination requires directions and choices such as the route to take, whether to turn left or right at intersections or just go straight.
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phc02_ditoma
Contractor Profit Advantage

Success Requires Trust

To build loyalty with your customers and technicians, conduct your business with integrity and honesty.
February 4, 2019
Richard DiToma
Consumer trust in your business leads to success. Trust is a very important business-building asset to have.
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phc01_ditoma
Contractor Profit Advantage

New Year’s Resolution: Price Your Services Right

Incorrect calculations will lead you to arrive at selling prices that are not properly profitable.
January 5, 2019
Richard DiToma
The old saying is that, “Sticks and stones may break my bones, but words will never hurt me.” However, when one contractor calls the other a high-priced crook or a low-ball fool of questionable quality, neither looks good in the eyes of the intelligent consumer. And if their prices are too high or low, they are hurting themselves.
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phc12_2018_ditoma
Contractor Profit Advantage

Your Employees Are Your Partners

Implement a performance review process to evaluate your team and compensate accordingly.
December 5, 2018
Richard DiToma
One of those realities is your employees are actually your partners since they must conduct their duties in the best interest of your business for it to succeed.
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phc11_2018_ditoma
Contractor Profit Advantage

Calculate Overhead in Dollars and Cents

A set percentage most likely will not cover your true cost of overhead expenses.
November 6, 2018
Richard DiToma
Except for pure luck, using set percentages does not reflect actual cost. Percentages should not be used as a formula to arrive at your overhead cost.
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phc08_ditoma
Contractor Profit Advantage

Poor Word Choice is Bad for Business

Be articulate and specific when talking with customers.
August 12, 2018
Richard DiToma
Just as wrong numbers always produce wrong results, wrong words also affect your bottom line.
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phc07_2018_ditoma
CONTRACTOR PROFIT ADVANTAGE

What is a Fair Price?

Once we decide what ‘fair’ and ‘price’ mean, actually determining a fair price brings up more questions.
July 8, 2018
Richard DiToma
The goal of consumers dealing with contractors is to get an excellent job at the lowest price.
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PHC_June_2018_ditoma
Contractor Profit Advantage

How to Answer the Price Question

A well-planned pricing guide will allow your techs to answer the consumer’s price question properly and profitably.
June 4, 2018
Richard DiToma
How do you react when the consumer asks, “How much will that cost?”
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