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Home » Authors » Richard DiToma

Articles by Richard DiToma

Excellence deserves excellent rewards

November 11, 2015
Richard DiToma
Adages are short sayings. However, when we make adages shorter, or change adages in any fashion other than originally intended,...
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Issues to consider for finding and keeping good techs

October 8, 2015
Richard DiToma
You can’t find good techs!” say many a PHC service contractor. If that were true, all PHC service contracting businesses...
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Address your fear with common sense

September 4, 2015
Richard DiToma
PHC contractors should strive to deliver excellence to consumers at prices that will allow them to recover their true cost...
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Questions asked and answered

August 11, 2015
Richard DiToma
This commentary presents a sample of emails I receive from contractors about our noble PHC industry, business, my editorials, and...
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An offer you can't refuse

July 10, 2015
Richard DiToma
Recently while perusing the mail, I noticed a postcard from a plumbing contracting business franchise notifying plumbing contractors they were...
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What you need to succeed

June 11, 2015
Richard DiToma
TM, a tech, recently sent the following e-mail: “I have appreciated your articles in Phc News magazine on running a business...
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Do standard task times exist?

May 13, 2015
Richard DiToma
I was wondering what you offer in terms of flat rate books. I am primarily a new construction contractor, but...
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Who should pay for your travel time?

April 9, 2015
Richard DiToma
Traveling to your client is the only way you can perform the services you offer. That travel costs you money....
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Profit or loss – it's your choice

March 11, 2015
Richard DiToma
Profit is the money left in your PHC contracting business after all your operational costs have been paid. It is...
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Properly addressing consumer requests

February 6, 2015
Richard DiToma
Without consumers, there is no need for your PHC contracting business. Without the proper personnel, you and your business cannot...
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