Under President Michelle Lewnes-Dadas, AIM/R is strengthening rep value through strategic partnerships, leadership programs, and data-driven tools. The 2025 Annual Conference, themed “Working on Your Business… Not Just in It,” will equip reps with fresh strategies to grow and lead in a changing market.

Celebrating 100 years of service, Dillard Associates reflects on a legacy of integrity, hard work, and family leadership—proving that in the PHCP industry, strong relationships and a hands-on, service-first approach never go out of style.

As commercial plumbing faces mounting challenges from labor shortages to stricter regulations, manufacturers like Zurn Elkay and Bradley are responding with smarter, more stylish, and sustainable innovations that blend design, durability, and cutting-edge technology.

A new generation is reshaping the PHCP-PVF industry by combining trusted values with fresh innovation. Leaders from APR Supply and Southern Supply share how they’re using technology and modern strategies to drive growth while honoring the legacy of those before them.

Told he was crazy to start an independent plumbing supply house, John Burgin proved the doubters wrong. Ten years later, BK Plumbing Supply is thriving — driven by family values, loyal customers, and a commitment to service that puts people first in an era of consolidation.

PDI’s new GLAD Training Center is redefining workforce development in the plumbing industry — blending hands-on education, product expertise, and a people-first culture to empower employees, elevate customer service, and inspire the next generation of tradespeople.

The Southern Wholesalers Association’s Women in Leadership group is transforming the PHCP industry by fostering mentorship, education, and next-gen engagement—empowering women at every stage to lead, grow, and redefine what success looks like in a once male-dominated field.

Master distribution partnerships are reshaping the PHCP supply chain by giving wholesalers faster access to deep inventory, flexible fulfillment, and a competitive edge in uncertain times.

The pipe, valves and fittings industry is a close-knit community — it relies upon each other to create, build and grow business, communities and industries. Driven by those who innovate, motivate and elevate others, they create long-lasting partnerships that keep the industry moving forward.