In a recent episode of my podcast, the topic of succession came up in the interview. 

One of the questions I get asked all the time by clients and customers is, “Why can’t my customer service rep also be my dispatcher?”

A few weeks ago, I facilitated a discussion of marketing professionals trying to help one of their colleagues provide marketing support for a new location opening. 

With growth comes opportunity, and Century HVAC Distributing, a wholesale distributor out of Texas, was formed when its parent company, Century A/C Supply, saw an opportunity to help its customers expand their product offerings.