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Home » Topics » Trends

Trends
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phc02_ai
Feature

AI Enables Service Firms to Get Ahead of the Game

Prepare for the next batch of technologies and make significant investments in field service management software.
February 5, 2020
When we think of artificial intelligence (AI), we usually think of robots and autonomous systems interacting with the physical world, or a central brain that runs the entirety of business operations.
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AD Member Sales Up 12 Percent to $46.3 Billion in 2019

AD Member Sales Up 12 Percent to $46.3 Billion in 2019

February 3, 2020
By country, same-store sales of members in the United States grew 4 percent, Canada same-store member sales were up 3 percent and Mexico same-store sales decreased by 15 percent.
Read More
phc03_minnich
Contractor Stories

Technology: Friend or Foe?

Technological advances in tools and equipment have transformed the plumbing and heating industry.
February 3, 2020
Stephen Minnich
Technological advances in tools and equipment have transformed the plumbing and heating industry.
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phc03_dickinson
Feature

Building the ‘Wow!’ Factor

Customer experience isn’t about what you sell.
February 3, 2020
Today, the only selling point is an exceptional, over-the-top customer experience executed with empathy, respect and honesty.
Read More
phc03_premier
Feature

Leveraging ConTech

Digitized contracting and prefabrication help Premier Mechanical stay a lean competitor.
February 3, 2020
Steve Smith
Digitized contracting and prefabrication help Premier Mechanical stay a lean competitor.
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phc03_iapmo
Feature

IAPMO: At the Forefront of Plumbing Health and Safety

Delivering on its mission of protecting the public’s health and safety.
February 3, 2020
Ruth Mitchell
In 1995, Russ Chaney, a gentleman with a strong background in the plumbing and mechanical industry, continued his journey by accepting the position of CEO at The International Association of Plumbing and Mechanical Officials (IAPMO).
Read More
pe03_nagy
The Future is Now

The Future of Electric Vehicles

If engineering superiority and cultural stigmatism don’t persuade you, the compelling economics likely will.
February 3, 2020
BF Nagy
If engineering superiority and cultural stigmatism don’t persuade you, the compelling economics of electric vehicles likely will.
Read More
tw02_jennings
Plumbing & Showrooms

The Best of BDNY

A look at today’s boutique hotel designs offer a glimpse into future residential trends.
February 3, 2020
Linda Jennings
The Jennings & Co. team was excited to be on-site for the 9th annual BDNY fair, a two-day marathon of tours and networking offering a source of endless inspiration.
Read More
tw02_macdowell
Showroom Excellence

Evolution and Extinction

I believe that the engagement of plumbers can only help your showroom business — if it is done correctly.
February 3, 2020
Jeff MacDowell
None of us is an island. We — and our organizations — have a much better chance of reaching our performance potential when we surround ourselves with carefully selected people and partners.
Read More
tw02_beschloss
Beschloss Perspective

Are There Winners/Losers in a Trade War?

The United States and China are both feeling the pinch of trade tariffs.
February 3, 2020
Morris Beschloss
From decades past, going back to the 1980s, the United States has seen its manufacturing sector deteriorate by 48,000 factories.
Read More
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