If you make the buying process a positive one, you won’t have customers — you’ll have fans who will share their experiences with others.

Uncertainty continues to prevail in our industry as we enter the second month of quarter No. 2 of calendar year 2020. Our sector of the economy has, and continues to be, engulfed in a perfect storm of events. 

Amid this global pandemic, manufacturers of all shapes and strides find themselves adjusting and adapting to changing times. For the boiler industry, this is an especially critical time as the products and services that come from our manufacturers are not only essential, they are lifesaving. 

The average annual sales growth for the 12 months through March 2020 is 4.1 percent.

Indicative of the virtual environment many businesses are relying on to fulfill needs, 68 percent of members in the AD eCommerce program saw an increase in customer online activity and orders in spite of the lockdowns. 

Experts will address popular topic of 'Building Water System Safety In The Era Of COVID-19'

One noteworthy result of the April 24 survey is the stabilization of distributor sales, with 22 percent of respondents reporting their sales increased compared to the previous week.

According to new research, 91 percent of Americans believe it’s extremely or somewhat important that public restrooms are equipped with touchless fixtures.