Lytx's findings include the five risky behaviors seen most often among field service drivers, most improved driving behaviors, and insights on how driving habits in the field service industry compare to those in other industries.

With forced business closures, unprecedented rates of unemployment, and major disruptions across supply-chains, an economic downturn due to the COVID-19 pandemic is inevitable, posing a threat to HVAC industry distributors, contractors, and engineers in the B2B channel.

If you make the buying process a positive one, you won’t have customers — you’ll have fans who will share their experiences with others.

Uncertainty continues to prevail in our industry as we enter the second month of quarter No. 2 of calendar year 2020. Our sector of the economy has, and continues to be, engulfed in a perfect storm of events. 

Amid this global pandemic, manufacturers of all shapes and strides find themselves adjusting and adapting to changing times. For the boiler industry, this is an especially critical time as the products and services that come from our manufacturers are not only essential, they are lifesaving. 

The average annual sales growth for the 12 months through March 2020 is 4.1 percent.

Indicative of the virtual environment many businesses are relying on to fulfill needs, 68 percent of members in the AD eCommerce program saw an increase in customer online activity and orders in spite of the lockdowns.