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Home » Topics » Management

Management
Management  RSS Feed RSS

August 2017 Column Heather Ripley
Momentum Building Marketing

Image Matters

Stay on top of online reviews.
August 2, 2017
Heather Ripley
Online reviews can make or break your business' image, so it's important to invest the time to manage them.
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Barb-Higgens.jpg

Barbara C. Higgens: The End of an Era

The former CEO/executive director of PMI transformed the association one day, one heart at a time.
July 31, 2017
Sharon Rehana
After 19 years of dedication and commitment, Barbara C. Higgens transformed Plumbing Manufacturers International, and the plumbing industry, too.
Read More
leaders
Business Uncomplicated

The Orbiting Influencer

Making the right decision involves boldness, decisiveness and good counsel.
July 7, 2017
Ellen Rohr
Commit to surrounding yourself with people who think big, and seek input from smart counselors.
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online
Momentum Building Marketing

Evolve Online or Fade Away

It’s crucial for home service companies to have a robust online presence.
July 7, 2017
Heather Ripley
diatom

Is the Customer Really Always Right?

How to differentiate your response when dealing with value buyers, price buyers and consumers that come from the not-so-good place.
July 7, 2017
Richard DiToma
blue-collar

The Blue-Collar Dilemma

Taking a closer look at the hiring gap and how to overcome it.
July 6, 2017
labor

Full Swing Fundamentals

Learning how to build a smooth golf swing is like growing the next generation of tradespeople.
July 6, 2017
Stephen Letko
ecommerce
e-Commerce

E-Commerce in Stages: Part 1

Here are five stages that help distributors transition into the e-commerce era.
July 6, 2017
Scott Benfield
The more we know about successful e-commerce in B2B markets, the more we are amazed that successes happen at all. 
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supply

What’s Your Perfect Order Measure?

How to define the ultimate measure of customer satisfaction
July 6, 2017
Howard Coleman
brand
Showrooms

The Mono Brand Strategy

Tips on how to better market your brand in this ever-changing market.
July 6, 2017
Dion Wilson
Keeping up with change is not easy. You must keep up with changing trends, a changing industry, a changing retail landscape, changing customers’ wants and changing customers’ needs. Yes, trying to keep up can prove to be overwhelming.
Read More
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