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Business Uncomplicated

Customer Recovery

Develop a process to prepare your team for the inevitable bumps on the road to great customer service.

March 4, 2019

Develop a process and prepare your team for the inevitable bumps on the road to great customer service.

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Contractor Profit Advantage

Business Success Requires Wise Decisions

Whether new construction or service, know your true cost of doing business.

March 4, 2019

Life is a journey. And like all journeys, reaching your destination requires directions and choices such as the route to take, whether to turn left or right at intersections or just go straight.

ThermaSol Promotes Two Long-Term Employees

ThermaSol Promotes Two Long-Term Employees

March 1, 2019

Thomas Hagins has been promoted to director of technical services and Carrie McMullen is being promoted to factory operations manager, assuming Hagins’ former position.

ACCA Welcomes Lytx as Official Driver Safety Partner

ACCA Welcomes Lytx as Official Driver Safety Partner

March 1, 2019

Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, Lytx helps protect and connect thousands of fleets and more than one million drivers worldwide.

Jomar Valve Announces New Hires

Jomar Valve Announces New Hires

February 27, 2019

The company has hired Lauren Berenato and John Keep as national specifications manager and marketing content specialist, respectively, and it has also promoted Noah Dinger to vice president of sales.

Ritchie Engineering Company Hires Cheryl Bates as Marketing Manager

Ritchie Engineering Company Hires Cheryl Bates as Marketing Manager

February 26, 2019

Bates has more than 20 years of experience in marketing communications and management.

ADEY Innovation Announces Two New Appointments_Lapinsky

ADEY Innovation Announces Two New Appointments

February 25, 2019

The company has appointed Andrew Lapinsky to East Coast area sales manager and Brian Salem to Western/Central North America area sales manager.

Christopher Drew Named President and COO of Burnham Holdings

Christopher Drew Named President and COO of Burnham Holdings

February 21, 2019

Drew assumes the role from Douglas Brossman who, after seven years as president and CEO, will retain his role as CEO.

Jay R. Smith Manufacturing Co. Announces New Hires

Jay R. Smith Mfg. Co. Announces New Hires

February 21, 2019

The company has promoted Tom Dixon to national sales manager and has hired John Marini as Northeast regional sales manager.

General Plumbing Supply Promotes Justin Freedman to President

General Plumbing Supply Promotes Justin Freedman to President

February 21, 2019

Joe Novak recently stepped down from the position but will stay on in an advisory role to assist in the transition until March 31, 2019.

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