We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
Create an environment that lets your customers subconsciously recognize they are in control.
July 8, 2019
Customers want to be in control and it has to be their idea. Telling someone they are empowered still leaves you in control. Now, let’s create an environment that empowers the customer.
Creating a good webstore is a complicated process. It’s not as messy as managing a top-notch salesforce, maintaining brick-and-mortar locations with fast, efficient product delivery, establishing customer relationships and building effective marketing programs that attract and retain profitable customers.
The AI-powered chat provider's new real-time alerts and texting features give home service business owners more capability for connecting with customers.
Louis St-Laurent, The Master Group's current president, will retain his position as CEO and will work with McDougall to ensure the company’s continued growth.
Leaders from 17 member companies attended the three-day conference to discuss topics and trends related to preconstruction, integrated workflows and achieving maximum project efficiency and success.