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Best Practices
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phc11_ditoma
Contractor Profit Advantage

Profit Comes After Expenses Are Paid

Salary and salary-related expenses are business expenses. Make sure to include them in your selling price.
November 4, 2019
Richard DiToma
Many contractors confuse the word "salary" with the word "profit." There is a difference.
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phc10_riso
The Riso Report

Industry Associations Can’t Afford to Fall Asleep

All too often, the mission of an industry association contradicts its actions.
October 9, 2019
If your association isn’t aggressive in this political climate and begins to state they it will wait until after next year’s election to take (any) action — sorry folks, you are members of the wrong association.
Read More
phc10_ripley
Momentum Building Marketing

Are Online Reviews Part of your Growth Strategy?

Just because you ignore them, doesn’t make them go away.
October 9, 2019
Heather Ripley
Online reviews are key to building a solid marketing strategy for your plumbing business.
Read More
phc10_ellen
Business Uncomplicated

You Know You’re a Plumber’s Wife When …

The experience is different for all of us, but we can certainly relate on more than one level.
October 9, 2019
Ellen Rohr
I enjoy a certain lifestyle that women who didn’t marry a plumber can’t even imagine. Certainly, there are other family members—husbands, partners, kids—who could relate to this experience, and probably even add to it.
Read More
tw10_showroom
Feature

Store Experience or Experience Store?

The word “experience” has been over-used in describing successful retail practices, but how does it apply to lighting showrooms?
October 8, 2019
What is an in-store experience? How is an experience created that drives traffic into your showroom? What is the re-defined role of the showroom in 2020? 
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tw10_coburn
Feature

85 Years of Coburn Supply Co.

85 Years of Coburn Supply Co.
October 8, 2019
Ruth Mitchell
A belief in family, employees, and hard work established this company, and is also the reason Coburn Supply has remained successful in business. At a celebration for its 85th year in business - there wasn’t a dry eye in the room.
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tw10_metpipe
Feature

Legacy in Motion

Celebrating 85 years in business, Metropolitan Pipe & Supply Co. combines personal, attentive service with quality products to pave the way for future generations.
October 8, 2019
Pamela Accetta Smith
Cover Story: Long recognized for its exceptional service and quality products at competitive prices, Somerville, Massachusetts-based Metropolitan Pipe & Supply Co., (fondly known in the industry as Met Pipe), is a family-owned and operated, fully-integrated independent wholesale distributor of plumbing, heating, pipe, valves, fittings, and industrial supplies.
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pe10_whisper
Feature

Whisper Valley: Winning for the environment

Sustainable community geothermal project earns industry honors
October 7, 2019
While achieving Net-Zero for one building is somewhat practical, the developer of Whisper Valley here decided that the entire 2,000-acre community with some 7,200 homes would be Net-Zero Ready.
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The New Flat Rate Opens Second Annual Business Uncensored Conference to the Public

The New Flat Rate Introduces New Services

September 11, 2019

Company introduces sales strategies for slow months and a variety of ready-made marketing materials.


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ICC-SRCC Expands Solar Water Heater Certification Programs to Include Canadian Standards

ICC-SRCC Expands Solar Water Heater Certification Programs to Include Canadian Standards

September 10, 2019

New certifications assess compliance to the CAN/CSA F378 Solar Collectors and CAN/CSA F379 Packaged Solar Domestic Hot Water Systems, referenced in the National Building Code of Canada.


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