Best Practices - Articles - Page 19

Business Management

Customer Catalogs

Don’t put all your eggs into the e-commerce basket; the majority of your business does not come from the Internet.

July 3, 2019

Creating a good webstore is a complicated process. It’s not as messy as managing a top-notch salesforce, maintaining brick-and-mortar locations with fast, efficient product delivery, establishing customer relationships and building effective marketing programs that attract and retain profitable customers.

The full-service company keeps up with the latest plumbing innovations and trends, from general installations to CAD-designed plumbing systems.

Neptune Plumbing Presidents Win Entrepreneur Award

June 24, 2019

The full-service company keeps up with the latest plumbing innovations and trends, from general installations to CAD-designed plumbing systems.

New Grant Collaboration Publishes 72 Safety Best Practices for Mechanical Contracting

June 19, 2019

Comfort Systems USA Northwest, Central Washington University, Oregon State University and McKinstry partner to improve worker safety by preventing injuries, illnesses and fatalities.

ASSE Publishes Revised Guide on Residential Garbage Disposals

June 11, 2019

Standard provides a basis for evaluating the adequacy of appliance design and performance to ensure sanitary conditions and to protect the public from health hazards.

New Flat Rate Unveils New Cloud-Based Training Platform

June 7, 2019

The Lab provides service managers and owners the ability to walk technicians through an online curriculum.

e-Commerce

Manufacturer-Distributor Relationships: Why Manufacturers Sell Direct

It may be to counter a competitive threat or serve a channel that distributors are not interested in pursuing.

June 5, 2019

Scott Benfield

Many manufacturers open up direct sales to counter a competitive threat or serve a channel that distributors are not interested in pursuing. However, if they do so without researching their channels and end users, and lack a solid financial evaluation of the channel costs, their efforts are usually unsuccessful.

Investments

My ‘Eureka’ Moments in Transferring a Business

Clarity and understanding about your ultimate motives is the first step to getting there.

June 5, 2019

Roger S. Balser

As a business owner, you have myriad ways to transfer your business. Having total clarity and understanding about your ultimate motives is the first step to getting there.

Feature

Keeping A Vision Alive

Ihrie Supply Co., under new ownership, and maintaining the legacy of its founder.

June 5, 2019

Ruth Mitchell

Ed Ihrie was a visionary. In 1972, as the general manager and a stockholder of W.L. Smith Supply Co., a wholesale distributor located in North Carolina, Ihrie saw a need in the marketplace that was not being met.

Inventory Management

Safety Stock: Insurance for Customer Service

Use your distribution software package to ensure your customers’ most-used items are well-stocked.

June 5, 2019

Jason Bader

One of the biggest components of customer service is having the right stuff at the right place and at the right time. Use your distribution software package to ensure your customers’ most-used items are well-stocked.

Plumbing & Showrooms

Connect, Show and Share: Keeping Branding Simple

You can shape the entire customer experience online, in-store and in-home.

June 5, 2019

Stephanie Azran

By connecting with your target audience, keeping brand vision consistent and communicating effectively with your clients, you shape the entire customer experience online, in-store and in-home.