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Home » Topics » Best Practices

Best Practices
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tw09_schmitt
Business Management

Customer Contact Basics

Tips to get in touch with your current and prospective clients.
September 4, 2019
Rich & Jen Schmitt
As we come to the middle of the busy season for many wholesalers, our take is that 2019 is shaping up to be a pretty good year across the country.
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tw09_asa
Feature

Connecting with ASA President Steve Cook

He talks about ASA and how it is helping to grow the industry channel in the next 50 years.
September 4, 2019
Ruth Mitchell
This year, the American Supply Association (ASA) is celebrating its 50th anniversary.  Its president, Steve Cook, CEO of Northeastern Supply, has led the association through its banner year — at a grueling pace.
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tw09_elkay_1
Feature

Elkay Manufacturing: Building a Foundation of Trust and Integrity

As the manufacturer celebrates its centennial in the plumbing industry, we look back at 100 years of quality, innovation and lasting relationships with customers and employees.
September 4, 2019
Ruth Mitchell
Chicago, 1920. The city, having spent many years rebuilding itself from the devastating Chicago Fire in the late 1800s, was on a path to branding itself a major metropolis. There was a surge in residential and commercial construction, and many companies took part in this massive growth opportunity. 
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pe09_jrsmith
Feature

Committed To Can-Do

Q&A explores the foundation and future of Morris Group International
September 3, 2019
Ashlei Williams
“A can-do attitude for generations.” It is a motto that embodies the culture, work and history of Morris Group International (MGI).
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IAPMO Introduces Plumbing Systems Interactive Workshop

IAPMO Introduces Plumbing Systems Interactive Workshop

August 20, 2019

Workshop seeks to facilitate cooperation between building officials/building inspectors, apprentice/journeyperson plumbers, and design professionals to enhance public health and safety.


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The Council for Research on Distributor Best Practices Announces 2019 “Digitizing the Sales Process” Consortium

The Council for Research on Distributor Best Practices Announces 2019 “Digitizing the Sales Process” Consortium

August 19, 2019
To assist leading distributors in transforming their social selling practices, the NAW Institute for Distribution Excellence is partnering with Texas A&M University on the new research consortium.
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tw09_benfield
e-Commerce

Manufacturer-Distributor Relationships: The Rise of the Assisted Sale

Distributors competing against e-commerce firms have increased their usage of special pricing allowances.
August 8, 2019
Scott Benfield
Distribution is a competitive business with thin operating margins. The difference of a few percentage points on a product can make the difference between a sale and losing a sale.
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tw09_schmitt
Business Management

Using Demographic Data, Business Analytics Effectively

Many of the business trends we will face in the future are reasonably evident as we study the demographics of the situation.
August 8, 2019
Rich & Jen Schmitt
We recently returned from this year’s Southern Wholesaler’s Association (SWA) meeting held on Amelia Island in Florida. As always, the SWA meeting was well-attended and included an excellent program with many opportunities for business, social and family activities.
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phc08_riso
The Riso Report

New School Messaging

The world of advocacy is changing at warp speed due to social media.
August 7, 2019
There’s enough room at the top for the ways of both the old school and the new school, and each are equally important in order to achieve success.
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phc08_ripley
Momentum Building Marketing

Rebranding: It’s So Much More Than a Logo

Avoid common pitfalls with professional PR help.
August 7, 2019
Heather Ripley
Have you ever thought about rebranding your plumbing business? Maybe you’ve added services such as HVAC and electrical. Maybe your company has changed ownership or merged with another company. Or maybe it’s just time for a change.
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