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Home » Topics » Best Practices

Best Practices
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tw11_cover_story
Feature

Crescent Parts & Equipment Ushers in 75 Years of Success

The secret recipe lies in the core of your values and starts from the top and trickles down.
November 5, 2019
Linda P. Noir
No Comments
Two men with a vision and 75 years later, Crescent Parts & Equipment continues to expand and reinvent itself. Its commitment to people—employees, customers, and vendors—and the role they play in propelling the business forward is the key to success and longevity. 
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tw11_gumm
Marketing

I’d Rather Be Eating a Sandwich

I’d Rather Be Eating a Sandwich
November 5, 2019
Steve Gumm
No Comments
You have a reputation to keep, a standard or legacy to uphold. There’s a way it’s always been done and you probably have to answer to someone who would prefer to maintain the status quo rather than taking on the risk of doing something risky.
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tw11_beschloss
Beschloss Perspective

America’s Energy Sector Verging on Global Leadership

The segment of the business community is investing billions in technologies starting to change the current energy landscape.
November 5, 2019
Morris Beschloss
No Comments
While the world leadership in the global energy sector has been controlled by OPEC and its dominator, Saudi Arabia, the United States, the leading world user, has risen to first place due to hydraulic fracturing, or “fracking,” within the short period comprising the current century.
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tw11_schmitts
Business Management

Evaluating Your Branch

A walkthrough list to establish best practices for your branch.
November 5, 2019
Rich & Jen Schmitt
No Comments
In September, we mentioned a previous column that included a branch walkthrough list. Every once in a while, we seem to strike a chord and get a good number of requests for additional information.
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phc11_riso
The Riso Report

Keeping the Profession Professional

Keeping the Profession Professional
November 4, 2019
Mark Riso
No Comments
This is the story of the Colorado plumbing industry and how it took proactive measures to ensure plumbing industry professionalism and plumbing industry partnership (union and nonunion) while pursuing the constructs of a visionary mission to safeguard Coloradoans and maintain the integrity of its trade.
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phc11_ditoma
Contractor Profit Advantage

Profit Comes After Expenses Are Paid

Salary and salary-related expenses are business expenses. Make sure to include them in your selling price.
November 4, 2019
Richard DiToma
No Comments
Many contractors confuse the word "salary" with the word "profit." There is a difference.
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phc10_riso
The Riso Report

Industry Associations Can’t Afford to Fall Asleep

All too often, the mission of an industry association contradicts its actions.
October 9, 2019
Mark Riso
No Comments
If your association isn’t aggressive in this political climate and begins to state they it will wait until after next year’s election to take (any) action — sorry folks, you are members of the wrong association.
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phc10_ripley
Momentum Building Marketing

Are Online Reviews Part of your Growth Strategy?

Just because you ignore them, doesn’t make them go away.
October 9, 2019
Heather Ripley
No Comments
Online reviews are key to building a solid marketing strategy for your plumbing business.
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phc10_ellen
Business Uncomplicated

You Know You’re a Plumber’s Wife When …

The experience is different for all of us, but we can certainly relate on more than one level.
October 9, 2019
Ellen Rohr
No Comments
I enjoy a certain lifestyle that women who didn’t marry a plumber can’t even imagine. Certainly, there are other family members—husbands, partners, kids—who could relate to this experience, and probably even add to it.
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tw10_showroom
Feature

Store Experience or Experience Store?

The word “experience” has been over-used in describing successful retail practices, but how does it apply to lighting showrooms?
October 8, 2019
Mark Okun
No Comments
What is an in-store experience? How is an experience created that drives traffic into your showroom? What is the re-defined role of the showroom in 2020? 
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