Ellen Rohr

Ellen Rohr is president of the franchise company, ZOOM Drain, www.zoomdrain.com, and offers "in the trenches" insights to contractors and family business owners. Reach her at (417) 753-1111 or ellen@ellenrohr.com. For free business tips, problem-solving webinars, money-making tools and lots of love, visit www.ellenrohr.com.

Business Uncomplicated

The Problem with Mentorship

Mentors can fast-track your success. However, they are not perfect, or magic or even senior to your own knowingness.

January 4, 2021

Ellen Rohr

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I’ve been in this awesome industry for a long time. I’ve put in the 10,000 hours and then some. Gratefully, I am more excited than ever about what is to come.

Business Uncomplicated

QuickBooks Online: Housekeeping Tips

The ability to connect to an online system while in the field results in more accurate financial reports.

December 1, 2020

Ellen Rohr

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The ability to connect to an online system while in the field results in more accurate financial reports.

Business Uncomplicated

Just Stop — Five Things that Drive Customers Away

Instead, focus on good manners, real conversations, professional service and delighting your customers.

October 31, 2020

Ellen Rohr

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Instead, focus on good manners, real conversations, professional service and delighting your customers.

Business Uncomplicated

Retirement?

If you’re considering that next step, take stock of what you have and what you need to enjoy the next pages of your life brochure.

October 6, 2020

Ellen Rohr

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If you’re considering that next step, take stock of what you have and what you need to enjoy the next pages of your life brochure.

Business Uncomplicated

But Wait! There’s More! Infomercial Inspiration

There are ways to leverage this formula to promote you and your honorable company ethically.

August 31, 2020

Ellen Rohr

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There are ways to leverage this formula to promote you and your honorable company ethically.

Business Uncomplicated

Good Deal Vs. Bad Deal

What can we do to add value throughout the customer journey?

August 10, 2020

Ellen Rohr

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When value exceeds price, it’s a good deal. Otherwise, it’s a bad deal. What can we do to add value throughout the customer journey?

Business Uncomplicated

Cameras On! And Other Tips for Better Video Conferencing

In this new work normal, I’m committed to improving how we engage our team remotely.

July 5, 2020

Ellen Rohr

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In this new work normal, I’m committed to improving how we engage our team remotely. Let’s embrace staying home a little more and getting on a plane a little less.

Business Uncomplicated

How to Write a Procedure

A pandemic is something we should be prepared to deal with again, so now's a good time to update your procedures.

June 1, 2020

Ellen Rohr

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Recently, at ZOOM Drain, we updated procedures in our operations manual to respond to the COVID-19 environment. It was helpful to have solid systems in place already.