Ellen Rohr

Ellen Rohr is president of the franchise company, ZOOM Drain, www.zoomdrain.com, and offers "in the trenches" insights to contractors and family business owners. Reach her at (417) 753-1111 or ellen@ellenrohr.com. For free business tips, problem-solving webinars, money-making tools and lots of love, visit www.ellenrohr.com.

Business Uncomplicated

Cameras On! And Other Tips for Better Video Conferencing

In this new work normal, I’m committed to improving how we engage our team remotely.

July 5, 2020

Ellen Rohr

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In this new work normal, I’m committed to improving how we engage our team remotely. Let’s embrace staying home a little more and getting on a plane a little less.

Business Uncomplicated

How to Write a Procedure

A pandemic is something we should be prepared to deal with again, so now's a good time to update your procedures.

June 1, 2020

Ellen Rohr

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Recently, at ZOOM Drain, we updated procedures in our operations manual to respond to the COVID-19 environment. It was helpful to have solid systems in place already.

Business Uncomplicated

Need a Hand or Lend a Hand

Some thoughts for being of service to each other during the toughest times.

May 5, 2020

Ellen Rohr

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Weil-McLain to Offer Free Training at 2019 Eastern Energy Expo 2

Op-Ed: My Thoughts On the COVID-19 Pandemic

March 31, 2020

Ellen Rohr

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I know that while this pandemic is in many ways the worst of times, it will also usher in the best of times.

Business Uncomplicated

Ready to Go?

Advice on determining why you might want to sell your company and, if you do, how to set yourself up for success.

March 31, 2020

Ellen Rohr

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Advice on determining why you might want to sell your company and, if you do, how to set yourself up for success.

Business Uncomplicated

Women in Plumbing Profile: Chasity Chipman

Positive role models and support from family and trades colleagues lead to a rewarding career for this young woman.

February 5, 2020

Ellen Rohr

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I’m committed to promoting young people and women in our fine industry. It’s why I am delighted to introduce you to Chasity Chipman.

Business Uncomplicated

How to Keep Them Busy: Office Team Edition

Step into your role as the leader by reminding team members that this is a cyclical business.

December 5, 2019

Ellen Rohr

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Last month, I shared tips for keeping your office team busy when the phones aren’t ringing. This month, let’s explore what to do with your field technicians when there aren’t any calls on the board.

Business Uncomplicated

How to Keep Them Busy: Office Team Edition

November 4, 2019

Ellen Rohr

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I prefer two part-timers to one full-timer in the office. When it’s busy, or you’re going out of town, one or both of them could log extra hours. Better than burning one person out.

Business Uncomplicated

You Know You’re a Plumber’s Wife When …

The experience is different for all of us, but we can certainly relate on more than one level.

October 9, 2019

Ellen Rohr

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I enjoy a certain lifestyle that women who didn’t marry a plumber can’t even imagine. Certainly, there are other family members—husbands, partners, kids—who could relate to this experience, and probably even add to it.