Business Uncomplicated
Memorable Moments
Often the difference between a so-so or a sensational experience is a word, a smile or a small gesture.
Read More
Subscribe to our newsletters & stay updated
Ellen Rohr
Ellen Rohr is president of the franchise company, ZOOM Drain, www.zoomdrain.com, and offers "in the trenches" insights to contractors and family business owners. Reach her at (417) 753-1111 or ellen@ellenrohr.com. For free business tips, problem-solving webinars, money-making tools and lots of love, visit www.ellenrohr.com.
ARTICLES
Business Uncomplicated
Smooth Answers to Rough Questions
Help your call takers and service techs by scripting out responses for these uncomfortable inquiries.
Read More
Business Uncomplicated
The Problem with Mentorship
Mentors can fast-track your success. However, they are not perfect, or magic or even senior to your own knowingness.
Read More
Business Uncomplicated
QuickBooks Online: Housekeeping Tips
The ability to connect to an online system while in the field results in more accurate financial reports.
Read More
Business Uncomplicated
Just Stop — Five Things that Drive Customers Away
Instead, focus on good manners, real conversations, professional service and delighting your customers.
Read More
Business Uncomplicated
Retirement?
If you’re considering that next step, take stock of what you have and what you need to enjoy the next pages of your life brochure.
Read More
Business Uncomplicated
But Wait! There’s More! Infomercial Inspiration
There are ways to leverage this formula to promote you and your honorable company ethically.
Read More
Business Uncomplicated
Good Deal Vs. Bad Deal
What can we do to add value throughout the customer journey?
Read More
Business Uncomplicated
Cameras On! And Other Tips for Better Video Conferencing
In this new work normal, I’m committed to improving how we engage our team remotely.
Read More
Business Uncomplicated
How to Write a Procedure
A pandemic is something we should be prepared to deal with again, so now's a good time to update your procedures.
Read More
