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Ellen Rohr

Ellen Rohr

Ellen Rohr is president of the franchise company, ZOOM Drain, www.zoomdrain.com, and offers "in the trenches" insights to contractors and family business owners. Reach her at (417) 753-1111 or ellen@ellenrohr.com. For free business tips, problem-solving webinars, money-making tools and lots of love, visit www.ellenrohr.com.

Articles

ARTICLES

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Business Uncomplicated

How to Keep Them Busy: Office Team Edition

Step into your role as the leader by reminding team members that this is a cyclical business.

December 5, 2019

Last month, I shared tips for keeping your office team busy when the phones aren’t ringing. This month, let’s explore what to do with your field technicians when there aren’t any calls on the board.

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Business Uncomplicated

How to Keep Them Busy: Office Team Edition

How to Keep Them Busy: Office Team Edition

November 4, 2019

I prefer two part-timers to one full-timer in the office. When it’s busy, or you’re going out of town, one or both of them could log extra hours. Better than burning one person out.

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Business Uncomplicated

You Know You’re a Plumber’s Wife When …

The experience is different for all of us, but we can certainly relate on more than one level.

October 9, 2019

I enjoy a certain lifestyle that women who didn’t marry a plumber can’t even imagine. Certainly, there are other family members—husbands, partners, kids—who could relate to this experience, and probably even add to it.

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Business Uncomlicated

Is It Time?

Succession planning, assisted living and other awkward life conversations.

September 5, 2019

Succession planning, assisted living and other awkward life conversations.

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Business Uncomplicated

World Solutions: What to Do About Waste?

FloHawks’ JR Inman is a man on a mission: to help provide proper sanitation across the globe.

August 7, 2019

Wow. JR is a man on purpose. He inspired me and I am happy to share his story with you.

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Business Uncomplicated

Beach Book Club

I celebrate both nonfiction and fiction, as long as the words make me think or feel or learn something.

July 8, 2019

Here are my latest, favorite recommendations for Beach Book Club.

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Business Uncomplicated

Training Basics

From old school to leading edge — what always works.

June 4, 2019

Let’s explore ways we can combine cool digital options with sound training practices to enhance learning.

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Business Uncomplicated

Women in Plumbing: A New Voice

The story of how Pamela Belyn went from law books and contracts to owning purple steel-toed boots and a drain/sewer-cleaning business.

May 7, 2019

The story of how Pamela Belyn went from law books and contracts to owning purple steel-toed boots and a drain/sewer-cleaning business.

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Business Uncomplicated

Little Kids and the Family Business

Take your kids to work and teach them about entrepreneurship — and make it fun!

April 3, 2019

Take your kids to work and teach them about entrepreneurship — and make it fun!

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Business Uncomplicated

Customer Recovery

Develop a process to prepare your team for the inevitable bumps on the road to great customer service.

March 4, 2019

Develop a process and prepare your team for the inevitable bumps on the road to great customer service.

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