From flashlight-holding kids to third-generation leaders, the Head family’s story is more than plumbing — it’s a legacy of resilience, representation, and redefining what it means to build a business that serves, inspires, and lasts.

Travis owns T.A.P. Plumbing And Heating in Bristol, Connecticut, and shares his 26-plus years of residential, commercial and industrial plumbing experience to thousands of Instagram followers. 

A thoughtful reader email sparks a deeper look into how customer feedback — both good and bad — can guide contractors toward excellence, while offering smart strategies for dealing with difficult clients and protecting your business.

"We are entering the Golden Age of plumbing, steamfitting, pipefitting, welding, HVAC...Those jobs are not going to be impacted by AI," Rowe said. 

SSPMA has announced that Nathan Gonzalez and Rowan Williams have been selected as the recipients of the 2025 SSPMA Scholarship Program.

The Florida-based plumber has amassed more than 70,000 followers across his social media pages.

Want to protect your business, boost your confidence, and silence the "could've-been-cheaper" crowd? Ask for customer feedback at the time of service—and put it in writing.

The new trade resource from Moen offers training, tools and exclusive rewards to help plumbers, contractors, and other pros boost skillsets and grow their businesses.

After 30 years as a plumber struggling with weight-related health issues, George DeJesus transformed his life through gastric sleeve surgery—and shares his journey, challenges, and advice for fellow tradespeople seeking change.

PHCPPros would like to extend our gratitude to all skilled tradespeople for their essential work.