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Home » Topics » Management

Management
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Business Uncomplicated

Memorable Moments

Often the difference between a so-so or a sensational experience is a word, a smile or a small gesture.
April 2, 2021
Ellen Rohr
No Comments

Way back when, as the Plumber’s Wife, I was the service coordinator in our family business. One day, when a caller told me her name, I broke out in a cold sweat.


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Contractor Profit Advantage

The Seven Basic Hurdles of Business

Regardless of an entrepreneurial spirit, PHC contractors must tackle these obstacles to find success.
April 2, 2021
Richard DiToma
No Comments

Whether you are already a plumbing, heating or cooling service contractor or thinking about becoming one, the following hurdles of business pertain. 


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Inventory Management

Examining Your E-Commerce Investment

Embark on a substantial intelligence-gathering project with your intended audience — either a B2B or B2C strategy.
April 2, 2021
Jason Bader
No Comments

When a subject keeps rearing its head for the past week during client and facilitation calls, some would call it a sign. I call it an opportunity. 


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phc01_ellen
Business Uncomplicated

The Problem with Mentorship

Mentors can fast-track your success. However, they are not perfect, or magic or even senior to your own knowingness.
January 4, 2021
Ellen Rohr
No Comments
I’ve been in this awesome industry for a long time. I’ve put in the 10,000 hours and then some. Gratefully, I am more excited than ever about what is to come. 
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tw01_bader
Inventory Management

Is Your Hub and Spoke Effective?

Realizing your ERP system’s strengths and centralizing inventory control can make your branch management system more effective.
January 4, 2021
Jason Bader
No Comments
Many different schemes exist for managing inventory in a multilocation firm. Most wholesale distributors start with locations that control most of their replenishment needs.
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phc11_ripley
Marketing Building Momentum

Feel Weird Promoting Your Charitable Giving?

Here’s why you need to do it anyway.
October 31, 2020
Heather Ripley
No Comments
Working with a designated nonprofit partner can foster goodwill in your community — with consumers and with your employees.
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phc11_ellen
Business Uncomplicated

Just Stop — Five Things that Drive Customers Away

Instead, focus on good manners, real conversations, professional service and delighting your customers.
October 31, 2020
Ellen Rohr
No Comments
Instead, focus on good manners, real conversations, professional service and delighting your customers.
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tw10_ceo_1
Feature

Staying Power

Celebrating History Within the PHCP Channel
October 14, 2020
Ruth Mitchell
No Comments
We talk with the CEOs of eight companies about overcoming challenges, and how roadblocks help build solid foundations.
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tw10_customer
Feature

Customer Retention as Your Competition Changes

Become a technical training and business development resource to your customers to help them succeed.
October 14, 2020
Greg Eynon
No Comments
Supposedly there is an ancient curse that states, “May you live in interesting times.”
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tw10_group_team
Feature

Earning Your Trust

Celebrating Integrity and gratitude.
October 14, 2020
Ruth Mitchell
No Comments
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