We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
Discover the "Five Cs" that separate managers from leaders in the skilled trades and learn how shifting your focus from technical skill to intentional leadership can stop the hidden costs of employee turnover.
Consistent leadership, clear expectations, mentoring, regular check-ins and a deliberate 30-day review help new hires feel supported and confident, significantly improving retention.
Discover why the first 30 days of a technician's employment are the ultimate "make-or-break" period and learn how intentional leadership and clear expectations can prevent early turnover.
Modern distribution leaders must go beyond relationships and product knowledge and drive profitable growth, make financially grounded decisions, build a culture of operational excellence, and hire/develop the right talent in an increasingly digital and data-driven industry.
April 1, 2026
Beyond traditional product knowledge, discover the four critical pillars of modern leadership—from financial literacy to operational excellence—that are defining the next generation of elite distribution professionals.
In today’s era of constant, overlapping disruptions, organizations can no longer treat change as a one-time project; they must build reinvention and adaptability into their core operating systems to survive and thrive.
If you sometimes feel like me, that you’re facing nonstop disruption, you may not be imagining it. In particular, it’s a question that over the past few years I’ve asked myself as each year ended.
These seven key principles focus on the importance of authentic leadership, investing in people, fostering a learning culture, building connections and maintaining integrity.
March 2, 2026
When young professionals ask me for advice about building a successful career in our industry, I often start by sharing a simple truth: our business isn’t only about moving products through warehouses — it’s about moving people toward their potential.
Young plumbers notice how contractors lead, treat customers and handle challenges—shaping their own approach to leadership.
March 2, 2026
In an industry where actions speak louder than words, Nate Agentis explains why every job site interaction is a silent training session for the next generation of plumbing leaders.
Learn how a lifetime of "coffee connections" and old-school political wisdom can transform a sales career from being a mere vendor into becoming a vital, 911-style partner for your customers.
Discover why investing in internal talent often outperforms external consultants by combining deep institutional knowledge with industry-wide expertise to drive measurable growth and operational efficiency.
Engagement happens when leaders intentionally create conditions that create energy, pride and ownership.
February 2, 2026
Combat the hidden costs of disengagement by shifting the focus from labor shortages to leadership, creating a culture of recognition and purpose that transforms "quiet quitters" into high-performing, connected team members.