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Home » Topics » Management

Management
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Coach's Corner

Why Your Best Technicians Don’t Want to Become Managers

Create a separate leadership path, identify leadership traits early, provide training before promotion,and offer better pay and ongoing support.
July 1, 2026
Nate Agentis

Every plumbing contractor knows what it’s like to have a technician who stands out from the crowd on day one, immediately demonstrating immense talent and limitless potential. 


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Contractor Profit Advantage

The Spirit of Business

Why technical skill alone isn’t enough to build a profitable contracting company — and how disciplined pricing, sound math and business judgment separate real operators from those merely getting by.
July 1, 2026
Richard DiToma

If you search the Internet for the definition of the word “business,” you’ll find a version of this idea: “Business is an organization that provides goods and services to the community in exchange for money, with the goal of becoming profitable.”


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Thought Leadership

I Am the Perfect Leader

Effective leadership comes from being honest about limits, adapting when things aren’t working and trusting your team to step up.
July 1, 2026
Jill Imig, PE, EDAC
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Feature

Scroll, Post, Engage, Promote, Hire

How Cox turned social media into a workforce engagement and brand strategy.
June 1, 2026
Steve Smith

Discover how mechanical contractor Cox Engineering uses creative social media marketing to bridge communication gaps, build trust, and successfully recruit the next generation of tradespeople.


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Feature

AIM/R Member Spotlight: J&K Sales

J&K Sales is entering its 45th year in business after being founded in 1981 by Karl Grabowski
May 4, 2026

Celebrating its 45th year, J&K Sales discusses its growth, commitment to technical support, and the invaluable role of the AIM/R peer network in its long-term success.


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Contractor Culture

It’s Not What You Know. It’s What You Notice.

The Five Cs that separate managers from leaders in the skilled trades and why the gap is costing companies their best people.
April 1, 2026
Frank Favaro

Discover the "Five Cs" that separate managers from leaders in the skilled trades and learn how shifting your focus from technical skill to intentional leadership can stop the hidden costs of employee turnover.


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Coach's Corner

To Retain New Technicians, the First 30 Days are Make-or-Break

Consistent leadership, clear expectations, mentoring, regular check-ins and a deliberate 30-day review help new hires feel supported and confident, significantly improving retention.
April 1, 2026
Nate Agentis

Discover why the first 30 days of a technician's employment are the ultimate "make-or-break" period and learn how intentional leadership and clear expectations can prevent early turnover.


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Feature

Four Skills and Behaviors Defining Elite Distribution Leaders

Modern distribution leaders must go beyond relationships and product knowledge and drive profitable growth, make financially grounded decisions, build a culture of operational excellence, and hire/develop the right talent in an increasingly digital and data-driven industry.
April 1, 2026

Beyond traditional product knowledge, discover the four critical pillars of modern leadership—from financial literacy to operational excellence—that are defining the next generation of elite distribution professionals.


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Performance Management

This Year, Change Demands a Reinvention Operating System

In today’s era of constant, overlapping disruptions, organizations can no longer treat change as a one-time project; they must build reinvention and adaptability into their core operating systems to survive and thrive.
March 2, 2026
Howard Coleman

If you sometimes feel like me, that you’re facing nonstop disruption, you may not be imagining it. In particular, it’s a question that over the past few years I’ve asked myself as each year ended. 


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Feature

Celebrate the People Who Keep America Moving Forward

Trades Build America is a family-led movement that puts the skilled trades back in the spotlight.
March 2, 2026
Ruth Mitchell

The skilled trades have built nations — from homes, schools and roads to commercial buildings and infrastructure that power daily life.


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