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With a passion for both plumbing and teaching, Thomas Hicken—aka “Plumber-Tom”—is reshaping apprenticeship education through hybrid learning, hands-on mentorship, and code-focused YouTube content, proving that trades education can be as innovative as the work itself.
By fostering transparency and positioning themselves as thought leaders, home services companies can build trust and enhance their reputation within their communities.
When plumbing regulations change, smart contractors use clear communication and strategic PR to build trust, educate the public, and position themselves as industry leaders.
By understanding true operational costs and confidently setting prices above those costs, contractors can ensure their businesses remain profitable and sustainable.
When a VP’s son arrived expecting an easy summer job, it took a no-nonsense veteran’s tough love to teach him the true value of hard work — changing his life forever.
From a one-man operation in a Buffalo garage to a 330-member, industry-leading manufacturer, Liberty Pumps celebrates 60 years of innovation, resilience, and employee ownership — with a legacy built on family values, customer focus, and forward-thinking leadership.
How leadership change and the right partner shape the future.
October 1, 2025
As distributors face rising pressure to do more with less, many are turning to AI not as a buzzword, but as a practical tool — transforming quoting, accelerating sales, and empowering teams through the right leadership and the right partner.
By fostering a supportive environment and providing resources, employers can improve mental health, reduce costs and enhance overall workplace performance.
October 1, 2025
Mental health and well-being have become topics of increased focus in workplaces, from both employee and management perspectives.
The AIM/R board of directors met in Scottsdale, Arizona, for their mid-year meeting and to strengthen partnerships with Winsupply local companies.
October 1, 2025
During its mid-year meeting in Scottsdale, the AIM/R board connected with Winsupply leadership to explore how reps can deepen partnerships with local companies — aligning entrepreneurial mindsets, sharing strategies for growth, and preparing for a high-impact annual conference.
From tariff rulings to oil price disputes, labor shortages and construction updates, the industry navigates a complex landscape in the fourth quarter of 2025.
With economic uncertainty, shifting tariffs, labor shortages, and major infrastructure projects reshaping the landscape, the PVF industry enters Q4 2025 navigating volatility, opportunity, and the growing need for skilled talent and strategic collaboration.
Discover how The Granite Group’s immersive Sales & Management Trainee Program helped Brittini Demers transform her career, build cross-functional skills, and rise to a leadership role in one of the industry's fastest-growing distributors.