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Coach's Corner

Your Business Doesn’t Have A People Problem, It Has A Process Problem

Inconsistent results usually trace back to undocumented, untrained or misaligned systems.
February 2, 2026
Nate Agentis

Transform your business by moving beyond the "people problem" myth and implementing documented, scalable systems that empower your team to deliver consistent excellence.


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Contractor Profit Advantage

The Importance of Respect

Owners must train and compensate staff appropriately to earn their respect, as it leads to high-quality service, repeat business and a strong reputation among consumers.
February 2, 2026
Richard DiToma

Discover how building a foundation of respect within your team—through mastery, training, and clear expectations—is the essential catalyst for delivering the excellence that earns lifelong customer loyalty.


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PE0226_ICC AI Navigator Main image.jpg
Feature

AI in the Field: Helping Plumbing Engineers Work Smarter and Safer

The International Code Council provides trusted, accurate code guidance in a time of rapid AI adoption with the ICC-AI Navigator.
February 2, 2026

Joan O’Neil introduces the ICC-AI Navigator, a specialized tool designed to provide engineers with rapid, authoritative code information while eliminating the accuracy risks and "hallucinations" common in mainstream AI platforms.


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Thought Leadership

The Corner Booth at the Local Dairy Queen: A Leadership Lesson for 2026

Meaningful connections are essential for team trust and success.
February 2, 2026
Jill Imig, PE, EDAC

Jill Imig draws on lessons from her grandfather’s Dairy Queen corner booth to illustrate why meaningful human connection and visibility remain the most powerful tools in a leader’s arsenal.


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Watsco Schedules Conference Call to Review 2025 Fourth Quarter Performance and Annual Results.webp

Watsco Schedules Conference Call to Review 2025 Fourth Quarter Performance and Annual Results

February 1, 2026

Prepared remarks regarding the results will be followed by a question-and-answer session with the senior management team.


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Smardt AIR Enters the North American HVAC Market.jpg

Smardt AIR Enters the North American HVAC Market

January 30, 2026

Smardt AIR promises semi-custom and custom commercial air-handling equipment with higher efficiency, faster delivery, smarter controls, and real sustainability.


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Rinnai Sets Standard for Water Heating at AHR Expo 2026.jpg

Rinnai Sets Standard for Water Heating at AHR Expo 2026

January 30, 2026

Backed by more than a century of innovation, Rinnai’s product lineup is engineered to simplify installation and maintenance for PROs while advancing energy efficiency and sustainability.


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SPX Cooling Tech Becomes First Manufacturer to Achieve CTI Sound Certification for Marley Products.jpg

SPX Cooling Tech Becomes First Manufacturer to Achieve CTI Sound Certification for Marley Products

January 30, 2026

SPX Cooling Tech is the first manufacturer to qualify for this new certification.


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Lochinvar to Showcase Innovation at 2026 AHR Expo.jpg

Lochinvar to Showcase Innovation at 2026 AHR Expo

January 29, 2026

Lochinvar will return to the AHR Expo to exhibit an array of innovative products.


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APR Supply Co. Completes Acquisition of McArdle & Walsh.webp

APR Supply Co. Completes Acquisition of McArdle & Walsh

January 29, 2026

Founded in 1922, McArdle & Walsh has built a strong reputation for deep industry expertise, reliable service, and long-standing customer relationships.


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