From aviation to plumbing, Marki Huston is leading Viega North America into a bold new era—focused on innovation, press technology, and sustainable growth while preserving a strong, people-first culture.

More than just bricks and boilers, A. O. Smith’s new Product Development Center is a bold leap toward the future—where collaboration, sustainability, and innovation come together to shape the next generation of high-efficiency water heating solutions.

From flashlight-holding kids to third-generation leaders, the Head family’s story is more than plumbing — it’s a legacy of resilience, representation, and redefining what it means to build a business that serves, inspires, and lasts.

Want to stand out from the competition and earn lasting customer loyalty? Start by telling your story — because in business, your most powerful tool might just be the tale only you can tell.

Joanna Carter, now president of Flex-Hose Co., shares how the U.S.-based manufacturer is leading with quality, innovation, and domestic craftsmanship—offering patented hose and expansion joint solutions, advanced training, and unmatched customer support.

This strategic collaboration marks a significant step forward in expanding the company's presence across Eastern Canada.