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Your Business

Fantasy Hire

If only hiring good plumbers was as exciting as fantasy football.
October 8, 2018
Sean McCormack
One of my favorite times of the year, when the calendar hits Aug. 1 and we know summer is starting to wind down and the kids are going back to school in less than a month.
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Contractor Profit Advantage

Business is Like a Football Game

Creating a profitable, successful company requires a fiscally responsible game plan.
October 8, 2018
The NFL football season is upon us. Your personal and business life is like a football game. In
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Business Uncomplicated

The Ride-Along, Part 1

Help your team members be successful and reach their goals.
October 8, 2018
Ellen Rohr
Do you ride along with your techs on a regular basis? When I hear a contractor say, “My techs always (do something, such as wear booties, offer financing, refer to the customer by Mr./Ms.),” I think, “You have no idea what they are doing on every call.” 
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Plumbing & Showrooms

The Power of Reviews

Engaging with your current customers online can help with your potential customers’ buying habits.
October 5, 2018
Stephanie Azran
Reviews can be the deciding factor not only for a product, but where a consumer chooses to buy it. 
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Showroom Excellence

Dealing with Online Reviews

Whether positive or negative, take the high road when responding online.
October 5, 2018
Jeff MacDowell
In today’s mobile environment, online reviews about products and companies can be a deciding factor when making a purchase. Dealing with them appropriately is made even more challenging because it’s an issue that can change by the minute.
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Business Management

Leadership Role of Supervisors

These company coaches provide immediate and consistent guidance so the entire team can benefit.
October 5, 2018
Rich & Jen Schmitt
There is a company, not in our industry,  that has moved to a new organizational form with no supervisors. We will not name the company, as the information is mostly gathered from the Internet and as with most online information, some may be accurate while some may not.
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