The new paper discusses the most common causes of hot water scalds from an improperly installed storage type water heater and how scald injuries can be reduced through proper installation.

General Plumbing Supply enters a new market with a designer-oriented showroom.

It’s time to let your customers do the marketing for you. Design a communication strategy that consistently brags about customer success.

Fast forward to 2019 — skipping past the Pony Express, the telegraph, the land-line telephone and the teletype — and most of us have the fortune or misfortune of being able to receive messages from anywhere on earth in a matter of seconds. 

Milford Supply is as true to the mission today as it was when it started.

A direct, contractual relationship between a landlord business owner and a third-party contractor may not be needed for a contractor to file a lien action against the landlord.

In the home service industry, the goal of any marketing is to put your business in the forefront of customers’ minds when their need arises. Who do they call first when their garbage disposal breaks or when their sink backs up? Of course, you want that call to come to your plumbing business.

Develop a process and prepare your team for the inevitable bumps on the road to great customer service.

Lochinvar and European partner EC POWER officially launched the XRGI25, a cogeneration system for the North American market, during a press conference, Jan. 15, at Lochinvar’s booth at this year’s AHR Expo in Atlanta.

Life is a journey. And like all journeys, reaching your destination requires directions and choices such as the route to take, whether to turn left or right at intersections or just go straight.