More than just bricks and boilers, A. O. Smith’s new Product Development Center is a bold leap toward the future—where collaboration, sustainability, and innovation come together to shape the next generation of high-efficiency water heating solutions.

From flashlight-holding kids to third-generation leaders, the Head family’s story is more than plumbing — it’s a legacy of resilience, representation, and redefining what it means to build a business that serves, inspires, and lasts.

Want to stand out from the competition and earn lasting customer loyalty? Start by telling your story — because in business, your most powerful tool might just be the tale only you can tell.

Joanna Carter, now president of Flex-Hose Co., shares how the U.S.-based manufacturer is leading with quality, innovation, and domestic craftsmanship—offering patented hose and expansion joint solutions, advanced training, and unmatched customer support.

This strategic collaboration marks a significant step forward in expanding the company's presence across Eastern Canada.

Trinity Hunt Partners’ HVAC platform adds Action Air Systems and Accutemp Engineering as its ninth and tenth acquisitions.

In his new role, McMillan will leverage his deep knowledge of Oatey’s business, customers and products to lead the company’s wholesale plumbing, commercial, specialty, showroom and eCommerce sales teams.

Bradford Muller, vice president of corporate communications for Charlotte Pipe, appeared before the subcommittee on Tuesday July 22, 2025, to provide testimony on trade fraud being committed by unscrupulous producers of cast iron soil pipe and fittings in China. 

In our latest episode, Dan and Steve are joined by Matt Michel, founder and past Chairman, CEO, and president of Service Nation Inc.!

Led by President James Fulton and seven employees, Winsupply Midlothian will serve the residential and commercial HVAC industry.