While social media can elevate a home service business’s visibility and attract earned media, it also opens the door to public scrutiny—making a strategic, professionally managed approach essential for amplifying credibility while mitigating risks.

A thoughtful reader email sparks a deeper look into how customer feedback — both good and bad — can guide contractors toward excellence, while offering smart strategies for dealing with difficult clients and protecting your business.

AD reports that member sales in the first six months of 2025 increased 25% to a record $50.7 billion across the group’s 13 divisions and three countries.

The industry expert brings pump technology experience as company builds on above-floor plumbing legacy.

The Bosch Group reaches the next milestone in its corporate strategy 2030 and is consistently focusing on growth.

As a core member of the executive leadership team, Wolfenbarger will help shape the company’s financial future by enabling growth and overseeing fiscal accountability for the entire organization.

Consolidated Supply Co. proudly announces the Grand Opening of its 22^nd branch in Hayden, marking a significant milestone in its continued growth of its Water Works division.

In this newly created role, Hummel will lead the development and implementation of a strategic sales enablement program designed to equip the sales team with the tools, training, and insights they need to succeed.

The separation is expected to enhance strategic focus and unlock shareholder value.

With more than 15 years of industry experience, Ellis is leading the company's customer relationship management system, overseeing development of its self-service branch program and managing oversight of its sales systems.