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Home » Topics » Business

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Contractor Profit Advantage

Don’t Quote Prices Over the Phone

Pricing a customer’s problem that your techs haven’t seen for themselves could be detrimental to your business.
November 4, 2022
Richard DiToma

For home service contractors, making a service call incurs many costs to the business. What if the customer decides not to have the work done? Charging a minimum service charge fee can alleviate the contractor’s financial burden. 


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Feature

Three Reasons to Digitize Work Flow

Maybe you started your business with paper and filing cabinets. But digital forms and mobile apps rule our world now.
November 4, 2022

Business owners are continually looking for ways to improve their efficiency and cost effectiveness while also keeping their employees and customers satisfied.


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Momentum Building Marketing

Lights! Camera! Interview!

Media training helps you prepare for your first big on-camera appearance.
November 4, 2022
Heather Ripley

If you’ve established yourself as an expert in your field, media outlets will contact you to discuss how weather and other events can affect a home’s plumbing and mechanical systems. Read on for tips to handle those interviews.


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The 7-Power Contractor

Do You Extend Services 24/7/365 to Customers?

Teach your technicians, and yourselves, why providing after-hours and emergency services is the right thing to do for your customers.
November 4, 2022
Al Levi

It seems as if the days of after-hours emergency services are gone for home services businesses. The primary reason is a lack of qualified technicians and business owners wanting to keep existing techs happy. However, what about keeping customers happy?


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Feature

Show Us Your Truck 2022

Our readers never disappoint when we ask them to share information and pictures of their service vehicles.
November 4, 2022
Steve Smith

Showing off their trucks comes naturally for contractors. Here’s a roundup of our latest batch.


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Performance Management

Don’t Call It Innovation: Burst That Bulb, Part 2

Why not reinvent your company?
November 4, 2022
Howard Coleman

In Part 1, I posited that innovation is something completely new or different being introduced that changes the marketplace — it’s one and done. 


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Inventory Management

Covering All the Bases

Leaders need to create balance between projects they are passionate about and other aspects of the business to keep everyone on track.
November 4, 2022
Jason Bader

A few months ago, I worked with a client who felt he had neglected certain aspects of his company. He spent the last year heavily focused on sales and marketing, particularly driving an e-commerce platform.


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Core & Main to Participate in Baird 2022 Global Industrial Conference

November 3, 2022

 The conference will take place on Tuesday, Nov. 8, 2022, at 8:40 a.m. EST in Chicago.


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Southern Home Services Announces Acquires M.E. Flow

November 2, 2022

Since 1951, M.E. Flow has provided customers throughout northern Virginia and parts of West Virginia with top-rated heating, air conditioning and plumbing maintenance, repair, and replacement services.


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NIBS Announces Upcoming Release of COBie v3.0

November 2, 2022

The release takes place as buildingSMART International begins development of its Asset Operations Handover project.


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