It is imperative that our sales teams adopt the mindset of an entrepreneur and develop an ownership mentality; great salespeople already operate as if they are little businesses under the showroom’s roof.

Given the tremendous need for COVID-19 information and guidance, the American Water Works Association (AWWA) is now offering its upcoming COVID-19 webinars free of charge to both members and non-members.

The International Association of Plumbing and Mechanical Officials (IAPMO) commenced its now 94-year history of industry leadership modestly when 39 city of Los Angeles plumbing inspectors recognized two needs: uniformity in plumbing practices and a means to bring together all sectors of the industry to achieve it.

All eyes are on the spreading coronavirus, and distributors have an especially important task in managing the challenges that arise from the global health crisis.

Asking showroom people how they handle pricing can lead to some interesting conversations. Many showroom professionals use a flat discount-off-list habit that has been common for ages. For some reason, we think consumers know that 25 percent off list is the “right” price. But why? 

The association of leading independent HVAC commercial contractors encourages members to share best practices and learn about new technology that can help save time and money within their organizations.

Last December, about a thousand home professionals gathered in Austin, Texas for the launch of the Resideo Home app, one whole-home monitor to control HVAC, water, air quality and security.

When we think of artificial intelligence (AI), we usually think of robots and autonomous systems interacting with the physical world, or a central brain that runs the entirety of business operations.

Considering the success John Akhoian, CEO of Rooter Hero Plumbing, has had, no one would think that a plumbing career was anything other than his plan right from the get-go.

Regardless of whether you are a sole owner, partner or employee of the business that pays you for your labors, your attitude is vital to your future.