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Management
ARTICLES
Showroom Excellence
Attracting and Keeping Your Team
Formalized communication, training and discipline processes are important to recruit and retain showroom employees.
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Inventory Management
Motivational Interviewing
People believe their own reasons for doing — or not doing — things more strongly than the motives of others.
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Feature
Repco Associates: From the Underground Up
With a highly trained and educated team of associates, Repco is a solutions-based provider for commercial plumbing needs, celebrating a half century in business.
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Feature
Q & A with Rick Root, AIM/R President
A look inside the AIM/R organization, and how it remains relevant to the changing needs of its members.
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Momentum Building Marketing
Rebranding: It’s So Much More Than a Logo
Avoid common pitfalls with professional PR help.
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Contractor Profit Advantage
Stop Giving Estimates
Contract pricing allows contractors the opportunity to offer an upfront price that does not change for a described task.
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Howard Coleman
Howard Coleman is the Principal of MCA Associates, a management consulting firm since 1986. MCA Associates works primarily with wholesale distribution companies that are seeking operational excellence. Coleman and his staff of Senior Consultants provide operational excellence - idea-leadership - and implement continuous improvement solutions focused on business process re-engineering, inventory and supply chain management, sales development and revenue generation, information systems and technology, organizational assessment and development, and succession planning. MCA Associates can be contacted at their corporate office in CT at 203-732-0603, at their Florida Southern Regional Office at 561-989-3221, or by email at hcoleman@mcaassociates.com. Visit their website at www.mcaassociates.com.
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Women in HVACR
The 14th annual Women in HVACR Conference went big in Fort Worth, Texas. For the first time ever, the conference was a stand-alone event that drew participants from all over the country.
