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This past summer, while visiting a wholesale distributor’s distribution center (DC), I watched receiving personnel spend an afternoon unloading boxes from a tractor-trailer in nearly 100 F heat.
Research suggests that people react negatively to the word innovation. Some companies seem to be finding that using other terms helps employees engage more with the process.
In Part 1 of this column we examined the concept of just-in-time inventory management amid major supply-chain disruptions such as the COVID-19 pandemic and the devasting effects of last year’s Winter Storm Uri
Execution and firefighting historically were highly valued skills. Whether those same skills will serve tomorrow’s distribution managers is still very much up in the air.
For as long as the term “metamorphosis” has been in use, distribution management has been characterized by tacticians, focused on ensuring that orders rolled and were filled. Execution and firefighting were highly valued skills.