ACCA has partnered with Hatch, an AI customer service representative platform for service businesses, as a Strategic Partner. 

In our latest Instant Insight, PHC News Editor Steve Smith sits down with Jimmy Thompson, senior sales manager, Podium, to break down how AI-powered tools are changing the way contractors connect with customers and grow their businesses.

With $64 billion in projects already stalled by public concern and local resource strain, water stewardship has moved from a sustainability checkbox to a critical business requirement. Explore the emerging technologies and new G12 guidelines shaping the future of AI infrastructure.

Outerport becomes the core drawing parsing and extraction platform to power Daikin's AI-driven engineering workflows.

Proton.ai has launched the first industry cloud platform purpose-built for distribution, offering a unified suite of AI-powered products that replaces the patchwork of disconnected tools most distributors rely on today.

Elite technicians demonstrate the advanced skills required beyond basic repair to succeed in the future of the trade.

The partnership aims to elevate contact center performance, unlock advanced data capabilities and enhance customer experience to drive profitability.

Wholesale distributors in the plumbing, heating, cooling and piping (PHCP) industry operate in one of the most complex order fulfillment operations in the modern supply chain. 

According to the Massachusetts Institute of Technology (MIT), 95% of generative artificial intelligence (AI) pilots at companies fail to deliver revenue impact (https://yhoo.it/4nHjebz). 

In a market where labor remains scarce despite rising demand, Travis Voss argues that the most successful contractors in 2026 will be those who replace "downstream firefighting" with model-driven workflows, prefabrication, and AI-enhanced data analytics.