Water conservation is an issue of increasing importance the world over as more awareness is being raised about crippling water shortages.

What is an in-store experience? How is an experience created that drives traffic into your showroom? What is the re-defined role of the showroom in 2020? 

A belief in family, employees, and hard work established this company, and is also the reason Coburn Supply has remained successful in business. At a celebration for its 85th year in business - there wasn’t a dry eye in the room.

Cover Story: Long recognized for its exceptional service and quality products at competitive prices, Somerville, Massachusetts-based Metropolitan Pipe & Supply Co., (fondly known in the industry as Met Pipe), is a family-owned and operated, fully-integrated independent wholesale distributor of plumbing, heating, pipe, valves, fittings, and industrial supplies.

Spending among U.S. and Canadian companies on projects with requirements for pipes, valves, and fittings (PVF) is forecast to increase slightly in 2020, before gradually declining over the next three years.

One thing that always grabs my attention when shopping in a retail environment is when an employee makes eye contact and delivers an authentic message about how he or she can help.

While it appeared the U.S. debt ceiling, which had already surpassed the previous $20 trillion “top” by almost three trillion dollars at the end of July, would become a significant congressional confrontation, it was cast aside without a murmur.

As we enter the fourth quarter of 2019, the Bureau of Labor Statistics is reporting the construction sector unemployment has declined to 3.6 percent.

This month we want to encourage readers to step back and take a “customer-eyes” look at their customer-facing facilities and customer friendliness.

Williams comes from over 12 years of experience in analyzing, designing, developing, implementing and evaluating training programs and courses.