After 19 years of dedication and commitment, Barbara C. Higgens transformed Plumbing Manufacturers International, and the plumbing industry, too.

The more we know about successful e-commerce in B2B markets, the more we are amazed that successes happen at all. 

Keeping up with change is not easy. You must keep up with changing trends, a changing industry, a changing retail landscape, changing customers’ wants and changing customers’ needs. Yes, trying to keep up can prove to be overwhelming.

Last month, the Plumbing Industry Leadership Coalition (PILC) met in Washington, D.C. to discuss the current issues facing the plumbing...

I’ve been to a handful of training rooms across the industry. Some have beautiful shrines dedicated to hydronics that include...

One man. Four employees. Three vans. Fast forward to 2017, and you get a staff of 120 talented people who...

Standing in line at the supply house, I heard the fellow in front of me talking to the employee working...