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Legal Pipeline

Online Agreements to Arbitrate: What Plumbing Professionals Should Know

When using digital contracts, know what to look for and follow best practices to better protect your rights.
January 6, 2025
Steven Nudelman

Columnist Steven Nudelman highlights the importance of understanding arbitration as a binding dispute resolution method and the potential limitations on legal rights when accepting digital contracts.


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Contractor Culture

Streamlined Processes Improve Customer Retention and Boost Employee Morale

Why many home service companies are outsourcing their customer call centers and back office teams.
January 6, 2025

Why many home service companies are outsourcing their customer call center and back office teams.


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MOMENTUM BUILDING MARKETING

Public Relations is So Much More than a Crisis Response

Hiring a PR team will help your small- to mid-sized plumbing company stand out in ways marketing alone can’t do.
January 6, 2025
Heather Ripley

Many people get marketing and public relations confused. Marketing and advertising are necessities for all businesses to get their name and services out to the buying public.


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Contractor Profit Advantage

The ‘Cost and Effect’ of Unapplied Labor on Home Services Contracting Businesses

Understand how to properly calculate your labor and overhead costs per technician hour to ensure profitability despite fluctuations in business activity.
January 6, 2025
Richard DiToma

Columnist Richard DiToma explains how unapplied labor, or nonbillable hours, affects profitability and emphasizes the need for contractors to understand their maximum potential revenue-producing hours.


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Feature

Navigating a Job Change: How I Did It and What Worked Well

When it’s time to move on, don’t settle for a job that doesn’t adequately satisfy or reward you.
January 6, 2025
Aaron Bock PE

Plumbing engineer Aaron Bock offers tips for seeking a new job and personal anecdotes about his experiences. Make sure you know why you want a new job and what you won’t accept in an offer.


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Feature

2025 Construction Outlook

Factors resulting in 2024’s challenging conditions may soon give way to others working to bolster future construction spending.
January 6, 2025
Economist Michael Guckes provides a 2025 outlook on the construction industry, highlighting factors that may boost future construction spending such as falling interest rates, easing environmental and financial regulations and lower taxes, as well as hurdles such as the labor shortage. 
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Service Experts Expects the Home of the Future to Arrive in 2025 as New Regulations Drive Consumer Adoption.jpg

Service Experts Expects Home of the Future to Arrive in 2025

January 3, 2025

Economic and regulatory factors, combined with a focus on integration and infrastructure, are expected to shape the year ahead.


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HARDI 2024 Annual Conference Navigate Sets New Records and Inspires HVACR Professionals.jpg

HARDI 2024 Annual Conference Navigate Sets New Records and Inspires HVACR Professionals

January 2, 2025

HARDI concluded 2024 with its largest annual conference to date.


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Service Experts and Make-A-Wish North Texas Bring Comfort and Joy.jpg

Service Experts and Make-A-Wish North Texas Bring Comfort and Joy

January 2, 2025

10-year-old Jonathan wished for his very own sensory room, so Make-A-Wish North Texas and Richardson-based Service Experts teamed up to make his wish come true.


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Service Experts Takes One Austinite’s Home Into the Future

December 30, 2024

Central Texan Mario Ochoa wins $134,000 in home upgrades.


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