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New Executive to Lead mSupply's Financial Operations.jpg

New Executive to Lead mSupply's Financial Operations

May 1, 2025

mSupply is pleased to share that Ray Andrews has been named its new chief financial officer.


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AUX AIR USA Names Hugh M. Cunningham Companies as Exclusive HVAC Representative in Six Key Southern States.jpg

AUX AIR USA Names Hugh M. Cunningham Companies as Exclusive HVAC Representative in Six Key Southern States

May 1, 2025

The new partnership expands AUX’s footprint across Texas, Arkansas, Louisiana, Mississippi, New Mexico, and Oklahoma.


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Feature

Q&A with James P. Jalbert, Engineering Manager, Watts Water Technologies, Inc.

While he retired (sort of) 14 years ago, Jim Jalbert is still on the job sharing his experience and wisdom.
May 1, 2025
Steve Smith

James P. Jalbert’s first day at Watts Water Technologies’ Webster Valve plant in Franklin, New Hampshire, was Feb. 22, 1965, and he still hasn’t said when his last day will be.


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Feature

Boost Your Business with Speed-to-Lead

Acting promptly meets your customers’ expectations, which builds trust and confidence.
May 1, 2025

In the fast-paced world of the plumbing and HVAC home services industry, staying ahead of the competition isn’t just a choice—it’s a necessity. 


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Feature

Why You Need to Recruit More Gen Z Team Members

Gen Z is expected to make up a third of the workforce by 2030 and wants a college alternative for a life-long career.
May 1, 2025

Gen Z is making its mark on the U.S. workforce, whether we’re ready for it or not. In fact, recent U.S. Employment and Training Administration data reveals Gen Z makes up 18% of the workforce and now holds more jobs than baby boomers.  


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Feature

For a More Efficient Front Office, Invest in AI Team Members

Just like field technicians, office staff can work more efficiently when they have access to the right tools.
May 1, 2025
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MOMENTUM BUILDING MARKETING

Make Your Home Service Company a Household Name

Public relations can enhance brand visibility and credibility, ultimately leading to business growth.
May 1, 2025
Heather Ripley

Public relations expert Heather Ripley explores the importance of incorporating PR into the marketing strategies of plumbing, electrical and HVAC companies.


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Contractor Stories

Maximizing the Labor Hour

The more solutions your company successfully employs, the more sustainable the business will become.
May 1, 2025
Tom Soukup

To address the continuing skilled labor shortage, companies must focus on maximizing productivity per labor hour without overburdening workers.


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Contractor Profit Advantage

Travel Down Profitability Lane and Avoid the Road to Failure

The key to success lies in knowing and managing business costs, addressing unapplied labor hours and setting profitable prices.
May 1, 2025
Richard DiToma
Being in business requires maintaining a positive demeanor, even when it’s challenging. For plumbing and HVAC service contractors, a smile can make a significant difference in customer interactions, fostering satisfaction and loyalty.


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Marcone Servicers Association Raises Money for Veteran Families.jpg

Marcone Servicers Association Raises Money for Veteran Families

April 28, 2025

Marcone Servicers Association is proud to present a check for $3,000 to The Folded Flag Foundation, in support of its educational scholarship fund.


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